Group: Forum Members
Macrium may have some sort of incompatibility with some newer Dell XPS systems. If scheduled, they will wake the system from sleep, complete the backup and begin shutdown. If they are not sleeping, the issue does not occur.
The shutdown will not completely execute. The systems remains powered. If a keyboard key is pressed, the system then powers off. Any suggestions? This bug is present on several XPS systems from different households, models 8920,8930,8940 (several generations).
The systems have the PE, the latest Macrium version (currently 8.0.6635), the latest Windows 11 versions (the issue was present with Win10 and has been a problem for a year or more) and some experience it out of the box. Motherboard, storage and other firmware and drivers are updated. Any assistance is appreciated.