Retention Rule Not Observed


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capair45
capair45
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I have a disk image scheduled for 1:00 AM daily.  This is a FULL image backup and I have the retention rules set up to retain 5 full images.  Checking the folder where these images are stored, I count 8 images.  The destination disk is almost full.  I realize the oldest backup will be deleted when disk space is below 5GB so I'm not overly concerned with extra images.  I double-checked the image parameters and it should only be retaining 5 images.  Just curious what I might be missing.  Windows 10 / Reflect 6.0 b753
http://forum.macrium.com/uploads/images/6806dc14-7f7b-4171-bce0-129a.jpg

http://forum.macrium.com/uploads/images/86155b04-4584-41bb-8f56-b28a.jpg


Desktop:  Windows 10 x64 / Macrium Reflect 7.1.2833
Laptop:    Windows 8.1 x64 / Macrium Reflect 7.1.2801

Edited 10 August 2015 1:08 PM by capair45
Gosha
Gosha
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Hi capair45,

Could you please open a support ticket with us by following to http://macrium.com/support.aspx#tickets

Once you have submitted a ticket we can collect more information on your issue and help you troubleshoot.





Kind regards
Gosha - Macrium Support


capair45
capair45
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Will do!
**Ticket has been submitted. (#55189)



Desktop:  Windows 10 x64 / Macrium Reflect 7.1.2833
Laptop:    Windows 8.1 x64 / Macrium Reflect 7.1.2801

Edited 10 August 2015 3:52 PM by capair45
Scott
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As other users may be affected by this issue I have created a thread on the forum here explaining the issue in more detail.

Scott
Macrium Support
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capair45
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Very fast follow-up from the Support staff!  I thought I would post their suggestion for others to view.  This may not be a fix for anyone else and I am not suggesting that anyone else try this for a similar problem.  I have made the change to retention rules as suggested below:

   Windows 10 is adding an extra partition to many users' systems as part of the upgrade process. It does this by reclaiming data from the end of C:. This resizing of C: breaks the backup chain.
    
   You should modify your XML definition to include this new partition to ensure that you can recover your system successfully.
    
   In the Macrium Reflect Default Settings there is an option under the Backup settings called Retention Rules. Where it says "Retention Rules Apply To" you can change the option to All backup sets in the target folder. This option determines how Reflect handles retention conflicts when you have backups from different sources going to the same target folder (which is effectively what has happened here with the resizing of the C: partition).
    
   Hope that clears things up.

Looking at the scheduled backup routine I've been using, sure enough, this additional partition was not included.


Desktop:  Windows 10 x64 / Macrium Reflect 7.1.2833
Laptop:    Windows 8.1 x64 / Macrium Reflect 7.1.2801

capair45
capair45
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Scott,
As mentioned above, I made the suggested changes to Retention Rules.  Just so I understand your information, can I expect Reflect to "add" the extra partition to the images I've already created or would it be a better idea just to delete them and start fresh with a new image backup plan?
Thank you,
Dave




Desktop:  Windows 10 x64 / Macrium Reflect 7.1.2833
Laptop:    Windows 8.1 x64 / Macrium Reflect 7.1.2801

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