How do you install reflect server and workstation ver 7 without internet?


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scottcasa
scottcasa
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Have purchased workstation and server licenses but cant install it looks like it is trying to get to internet to get install and I am in a standalone lab no internet.

I work for government so these machines have no internet access.​ Where can I get the installs for workstation and server ver 7? I downloaded trial but it tries to connect to internet after I try and
install.​​
jphughan
jphughan
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The link to the page from the online user guide about this is below. Note that with 7.2 you might not need the PE components, in which case you can choose to download only the Reflect installer

https://knowledgebase.macrium.com/display/KNOW7/Installing+and+updating+Macrium+Reflect+offline

Edited 19 November 2018 6:11 PM by jphughan
scottcasa
scottcasa
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jphughan - 19 November 2018 6:10 PM
The link to the page from the online user guide about this is below. Note that with 7.2 you might not need the PE components, in which case you can choose to download only the Reflect installer

https://knowledgebase.macrium.com/display/KNOW7/Installing+and+updating+Macrium+Reflect+offline

I downloaded the ReflectDCFull.exe file and ran that, but I still get this.

The download agent could not connect to the macrium reflect servers for download options
server name or address could not be resolved.

So I click ok, and I see a screen flash of the license key screen that we want but it goes away and exits.​
​​​​​​​
Edited 19 November 2018 6:58 PM by scottcasa
jphughan
jphughan
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Are you running the download agent on the same PC that you actually downloaded it from, or the PC where you actually want to install Reflect?  You need to use any PC that has an Internet connection to download the agent, then run the agent on that same Internet-connected PC to download the actual installer.  Then you would somehow copy the downloaded installer file to the PC where you actually want to install Reflect and run the installer there.  During that process, you'll get an activation code.  You'll have to take that back to the Internet-connected PC and submit it at the offline activation website linked in the guide above in order to retrieve an offline key, and enter that key on the PC where you're installing Reflect.  Entering the license key on the download agent doesn't activate anything; it just tells the download agent which installer version to retrieve.  The activation itself is performed when you actually run the installer on whatever PC you'll be using Reflect with.

If you're already doing that, i.e. you have a PC that can successfully download the ReflectDLFull agent but then can't download the installer, I'm not sure what to suggest, other than trying another PC at another location in case you have a proxy server that somehow allowed the agent to be downloaded but doesn't allow the agent to actually retrieve the installer.

Edited 19 November 2018 7:23 PM by jphughan
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