Error 0x01


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Bob_Z
Bob_Z
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I set up a backup schedule for a grandfather father son.  The full worked fine, but both the differential and the incremental failed with error code 0 x01.  The Windows event viewer said there was an error protecting volume (lI\) error code = 6.  The I drive is a USB external hard drive.  Not sure what I did wrong.   

Lee
Lee
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Hello Bob_Z

Thanks for posting

0x01 is an error state which means that an error occurred during the backup or the backup was canceled, Please open Reflect and check the "Log" tab to see your latest backup log to find the proper error message which caused the backup to fail.

Please see the following for more information on the Status of a scheduled backup

https://knowledgebase.macrium.com/display/KNOW7/How+to+check+the+status+of+scheduled+backups

Kind Regards,

Lee - Macrium Support

Bob_Z
Bob_Z
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Lee - 5 September 2018 3:27 PM
Hello Bob_Z

Thanks for posting

0x01 is an error state which means that an error occurred during the backup or the backup was canceled, Please open Reflect and check the "Log" tab to see your latest backup log to find the proper error message which caused the backup to fail.

Please see the following for more information on the Status of a scheduled backup

https://knowledgebase.macrium.com/display/KNOW7/How+to+check+the+status+of+scheduled+backups
The log says it was an error reading image file.  Should I start over?

Nick
Nick
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Bob_Z - 5 September 2018 8:03 PM
Lee - 5 September 2018 3:27 PM
Hello Bob_Z

Thanks for posting

0x01 is an error state which means that an error occurred during the backup or the backup was canceled, Please open Reflect and check the "Log" tab to see your latest backup log to find the proper error message which caused the backup to fail.

Please see the following for more information on the Status of a scheduled backup

https://knowledgebase.macrium.com/display/KNOW7/How+to+check+the+status+of+scheduled+backups
The log says it was an error reading image file.  Should I start over?

Hi Bob

It depends on the reason for the read error. It may be related permissions issue or another issue with the image location or it could be a corrupt image file. Can you open a support ticket so we can take a deeper look?

https://www.macrium.com/support

Kind Regards

Nick - Macrium Support

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