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shoobee
shoobee
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Could not update. Says that it could not find Reflect. It is located in Drive C under programs, but it was looking for it in Documents. Says to reinstall it?

Thanks

Nick
Nick
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shoobee - 20 December 2017 3:37 PM
Could not update. Says that it could not find Reflect. It is located in Drive C under programs, but it was looking for it in Documents. Says to reinstall it?

Thanks

Thanks for posting.

The patching update first looks in the installed (Program Files) folder for 'ReflectBin.exe' that matches the MD5 hash of the version being updated. It then searches other folders if not found. 

It sounds like ReflectBin.exe was corrupt and this changed the hash. In that case you need to perform a full install. You can download the Full installer by following the steps here:

https://knowledgebase.macrium.com/display/KNOW7/Installing+Macrium+Reflect

Kind Regards

Nick - Macrium Support

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