Group: Forum Members
Here is an update on the issue I've been having with applying patches to the product. The last 3 patches have failed to install and the fix was to download the full installer and run it for each version update.
This morning I found a new patch available and attempted to install it. It failed as the previous patches did. I have been suspecting that my anti-virus protection (Kaspersky Internet Security) may have been blocking the installation of the patches so this time I paused Kaspersky's protection, downloaded the new patch, and it installed immediately.
I have C:\Program Data\Macrium\Reflect and C:\program Files (x86)\ Macrium\ added to the Exclusions list within Kaspersky's settings but perhaps new patches are not covered by this exclusion.
It's not a big issue to pause protection now that I know what's causing the problem but curious if there's anything else I can do do prevent this from happening. I'll be asking this in the Kaspersky User Forum also.
Desktop: Windows 10 x64 / Macrium Reflect 7.1.2917
Laptop: Windows 8.1 x64 / Macrium Reflect 7.1.2917