Hi, I have a new issue after updating to v7.1.2722 (from the previous minor version), and I am hoping there is someone that can assist.
I have several incremental forever file and folder backups, that are scheduled to run daily at 7am. This has worked well for a long time, but has recently stopped working.
The backups are saved on an internal hard drive, and then robocopied (powershell script) is used to sync to a NAS on the local network.
The current issue is that after the backup process completes...
Note: I know it completed because I received an email, there is a Log entry, and the backup file is created, and lastly the UI Monitor prompts with a Close button (that i do close).
1) In Scheduled Backups, it shows the Status as "Running" and the Last Result as "In Progress"
2) The Robocopy process is never trigged
So it seems something is hung up (not sure what), and it never progresses so the only thing I can do is to use Task Manager to End Task one of the UI Watcher processes. Once I do that, then the Robocopy task is triggered and completes successfully. Then the backup finally shows as complete.
Below is a screen shot of my Task Manager showing the background processes that are running during the backup process. Are there supposed to be 2 Reflect UI Watcher processes, and also 2 Imaging and Backup processes?
Some other things I had to do after the Reflect Update
1) After the update, I noticed that all my scheduled tasks were running as SYSTEM. This does not work, since SYSTEM does not have access to the NAS (Robocopy started to fail with permission denied). So I had to update the scheduled tasks (using the Scheduled Menu) to change the Account to my own Admin account on the local machine.
2) I executed the "Fix VSS Problems" which I'm not sure if that did anything to help
Here is another screen shot of Task Manager just showing the default processes that are running, when there is no backup running. Notice there is 1 Watcher and 1 Imaging and Backup process running, even though no backups are running. Is that normal?