Group: Forum Members
Now that I am no longer paid to troubleshoot problems for other people, the time and nervous energy involved in correcting a FAILED install using Macrium instructions is lost forever,
If you attempt to use a KEY provided in e-mail from Macrium to upgrade from V6 to v7, and like mine, this KEY fails to register after UPDATE KEY procedure, wherein you are supposed to get a FINISHED button after sucess, but never do, I suggest:
Copy and paste your existing v6 key into a notepad or equivalent on your hard drive
Copy and paste the v7 key from the e-mail onto the same page and save. Keep this on your desktop.
(Copy because numeral ONE and letter ELL and numeral 5 and later ESS are very easy to get wrong.)
Try to get to reflectdfull.exe, which is the complete installer package. I got to it when I gave up all the instructions from Macrium and did Check for updates.
When you run this, you will asked to provide BOTH keys. Since you cannot install with Reflect open, your file on your desktop comes in here.
During install, I received a message that an object tracker was being installed which requires a restart of your PC.
I never got an expicit message that all was installed, the REFLECT icon (if you have one on desktop) does not alter, so after checking Task Manager and finding nothing going on, my next few warm reboots were frought.
I use Win 7 Pro 64, and over two warm boots and one cold: various elements failed to load, my network (cables) did not connect, Task Manager showed that Outlook and other sw was NOT RESPONDING. Clicking on the Macrium icon did nothing at all.
After about the third (this one cold) reboot, everything seemed to settle down and Reflect even started an incremental backup, presumably to back itself up.
All in all, an unnecessarily unpleasant experience.