Error 0x8007042b when running Incremental Backup...


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DJ Nostalgia
DJ Nostalgia
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I have been using MR v. 7.0.2199 (Paid-for version) for a couple of months, with varying success! After a lot of trial and error I have been able to run various backups to an ext.HDD with a degree of success.
Today I ran a weekly Incremental File & Folder backup, but after a few minutes I noticed it had reported the above error! Using Google Search, all I came up with was numerous articles about GMail, which seem irrelevant!

Any help would be appreciated...
Nick
Nick
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Hi Dj

Thanks for posting.

Can you post the last few lines of your backup log with the error so we can see the exact error text and context?

You can Select > Right click > Copy in the Reflect log and use paste in the forum editor. 


Kind Regards

Nick - Macrium Support

DJ Nostalgia
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[quote]
Nick - 23 August 2017 8:57 PM
Hi Dj

Thanks for posting.

Can you post the last few lines of your backup log with the error so we can see the exact error text and context?

https://forum.macrium.com/uploads/images/4189aadc-4f7d-4fff-8e98-54c0.png

Above is the entry in MR, showing the 'Error' under Last Result...

This is the VSS Log (if that's the 'Log' you mean?) -
=====
(Gathering writer metadata...)
(Waiting for the asynchronous operation to finish...)
Initialize writer metadata ...
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
- Get file list descriptors
- Get database descriptors
- Get log descriptors
- Get exclude files
- Enumerate components
Discover directly excluded components ...
- Excluding writer '' since it has no selected components for restore.
- Excluding writer '' since it has no selected components for restore.
- Excluding writer 'Shadow Copy Optimization Writer' since it has no selected components for restore.
- Excluding writer 'MSSearch Service Writer' since it has no selected components for restore.
Discover components that reside outside the shadow set ...
- Component '\TasksStore' from writer 'Task Scheduler Writer' is excluded from backup (it requires C:\ in the shadow set)
- Component '\WriterMetadataStore' from writer 'VSS Metadata Store Writer' is excluded from backup (it requires C:\ in the shadow set)
- Component '\PerformanceCounters' from writer 'Performance Counters Writer' is excluded from backup (it requires C:\ in the shadow set)
- Component '\Registry' from writer 'Registry Writer' is excluded from backup (it requires C:\ in the shadow set)
- Component '\COM+ REGDB' from writer 'COM+ REGDB Writer' is excluded from backup (it requires C:\ in the shadow set)
- Component '\WMI' from writer 'WMI Writer' is excluded from backup (it requires C:\ in the shadow set)
Discover all excluded components ...
Discover excluded writers ...
- The writer 'Task Scheduler Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
- The writer 'VSS Metadata Store Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
- The writer 'Performance Counters Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
- The writer 'Registry Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
- The writer 'COM+ REGDB Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
- The writer 'WMI Writer' is now entirely excluded from the backup:
(it does not contain any components that can be potentially included in the backup)
Discover explicitly included components ...
Verifying explicitly specified writers/components ...
Select explicitly included components ...
Creating shadow set {6ff739f6-34cc-4712-9dac-198fa02d1961} ...
- Adding volume \\?\Volume{97608ee6-e436-11e4-8235-6036ddf509e2}\ [D:\] to the shadow set...
Preparing for backup ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)
Creating the shadow (DoSnapshotSet) ...
(Waiting for the asynchronous operation to finish...)
(Waiting for the asynchronous operation to finish...)
Shadow copy set successfully created.
Saving the backup components document ...

List of created shadow copies:


Querying all shadow copies with the SnapshotSetID {6ff739f6-34cc-4712-9dac-198fa02d1961} ...

* SNAPSHOT ID = {cb43de22-bb81-43d3-90d6-24fdc03bd781} ...
 - Shadow copy Set: {6ff739f6-34cc-4712-9dac-198fa02d1961}
 - Original count of shadow copies = 1
 - Original Volume name: \\?\Volume{97608ee6-e436-11e4-8235-6036ddf509e2}\ [D:\]
 - Creation Time: 8/23/2017 7:15:24 PM
 - Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9
 - Originating machine: David-PC
 - Service machine: David-PC
 - Not Exposed
 - Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
 - Attributes: Auto_Release Differential
=====
Hope this helps...!




Edited 23 August 2017 10:48 PM by DJ Nostalgia
jphughan
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To paraphrase Obi-Wan, "Those aren't the logs he's looking for."  Smile See the screenshot below to find the log of interest. Right-click the main window that shows the log itself, click "Select All", then right-click again and click "Copy" as Nick instructed above.

https://forum.macrium.com/uploads/images/72d31cdc-ecf7-4a58-81fe-8677.png

Edited 23 August 2017 11:03 PM by jphughan
DJ Nostalgia
DJ Nostalgia
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Thanks for the extra info 'jphughan'...

Here's the log of the File & Folder backup which produced the error -

Backup ID - 026085FAAFC5E95B
--------------------------------------------------------------------------------
Backup Summary
--------------------------------------------------------------------------------
Backup Definition File:
Auto Verify: Y
Maximum File Size: Automatic
Compression: Medium
Password: N
NTFS Permissions: Y
Folder Reparse Points: Follow user reparse points, do not follow system reparse points
Backup set matching: Similar - Match on backups with at least one matching folder
Hibernate: Y
Comment: My Music Backup
--------------------------------------------------------------------------------
Retention Rules
Rules will be applied to all matching backup sets in the destination folder

Full: Retain 1 full backups
Linked incremental and differential backups will also be deleted

Backup Sets: 1 sets found
Nothing to delete

Incremental: Retain 2 incremental backups
Create a Synthetic Full backup if possible.

Incremental Backups: 2 found
Consolidation: Merging 'My Music Backup-00-00.mrbak' to 'My Music Backup-03-03.mrbak'
Merge completed successfully in 00:14:45
Deleted 'My Music Backup-03-03.mrbak'

--------------------------------------------------------------------------------
Destination:
Backup Type: Incremental
File Name: Append to recent backup in directory 'F:\'
--------------------------------------------------------------------------------
Folder: D:\My Music\iTunes\iTunes Media\Music\
Include File Filter: *.*
Exclude File Filter: *.temp; *.tmp; *.bak; *.~*
Include Sub Folders: Y
Exclude Folder Filter:
Exclude Hidden Files: N
Exclude System Files: N
--------------------------------------------------------------------------------
Email On Success: N
Email On Failure: N
--------------------------------------------------------------------------------
Creating Volume Snapshot - Please Wait

Volume Snapshots Created
D:\ \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy9
Starting Backup - Wednesday, August 23, 2017 19:15:27
Write Method: Using File System Cache
Destination Drive: My Passport (FSmile - Free Space 1.07 TB
Free space threshold: Delete oldest backup sets when free space is less than 10.00 GB

Determining files to copy
Total Number of Files: 736
Total Number of Folders: 5
Total Size: 7.63 GB
Deleting files from backup
Copying files
Saving cluster information
Saving Index
New File: 4 GB My Music Backup-05-05.mrbak
Verifying 'My Music Backup-05-05.mrbak'
Ok. Continuing...

--------------------------------------------------------------------------------
Backup and Verification Completed Successfully in 00:09:50. See log for full details

--------------------------------------------------------------------------------
I/O Performance: Read 538.4 Mb/s - Write 211.2 Mb/s

Macrium Reflect Workstation Edition v7.0.2199

Nick
Nick
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Hi DJ

Thanks for the information.

Your backup completed successfully and the error is being reported from the task scheduler because Windows was hibernate at the end of the backup. This caused an abnormal termination for the task and you can safely ignore that error. 

Kind Regards

Nick - Macrium Support

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