Group: Forum Members
On the many occasions when users need to post logs here to assist in troubleshooting, the favored methods seem to be attaching a screenshot or doing a copy/paste. Screenshots aren't great because many job logs won't fit in their entirety within the display area, and copy/pasting doesn't seem to retain any of the HTML formatting, making it harder to read. I see that right-clicking on a log entry in the Logs tab has options to email logs and send them to Macrium Support, but neither of those is especially convenient for users trying to post them to these forums. I've also discovered that those logs are already HTML files just sitting under \ProgramData\Macrium\Reflect to begin with, but that's not obvious, nor is looking through those files in Windows Explorer an especially efficient means of finding the file of interest. Therefore I feel it would be beneficial (and I suspect the effort involved would be trivial) to expand that right-click menu to include an "Export log to HTML file" option, simply to give users a way to save a copy of a file that already exists in a convenient location for subsequent uploading to this forum. Bonus points would be awarded for adding any of these enhancements as well:
- Export to PDF and/or Print functions for logs, the latter of which could be used to generate PDFs if a native PDF export function is deemed a poor cost/benefit proposition in terms of development resources.
- An Export button in the row next to the Refresh, Delete, and VSS Log buttons. There's space in the UI for at least 3 more buttons there anyway, and it would further surface this functionality. Clicking it could simply pop up a menu with all export options (email, Macrium Support, HTML, possibly PDF).
- If Print support is added, depending on the icon chosen for the Export button, it might make sense to add Print to that pop-up menu or just add a separate Print button given that users are conditioned to look for a button resembling a printer for this function and would be less likely to look for it under whatever icon is selected for the Export function.