Resolution in Rescue USB Stick buggy 640x480 in Macrium Reflect after installing new Win 10 Creators...


Resolution in Rescue USB Stick buggy 640x480 in Macrium Reflect after...
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rescue2017
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http://forum.macrium.com/uploads/images/0ffd7034-39eb-44dd-a5b3-1681.jpg

Hello!

Since 3 Years i use Macrium Reflect for daily Backup my Lenovo Thinkpad P70 Workstation Computer. It works fine.

After installing Windows 10 Creators Update (Win 10 Clean-Install) and Macrium Reflect i create a new Recovery USB Medium.

Macrium Reflect works fine - no problems!

When i test the USB Rescue Stick, the PC starts with PE5/PE10 Rescue Medium but the resolution is buggy. Please see attached picture. PE5 or PE10 the same resolution.

I cannot change with CTRL+SHIFT+R - only 640x480 is the resolution. 

Can anybody help me? My System is up to date - drivers, bios etc!

My System is Windows 10 Creators Update on Lenovo Thinkpad P70 Workstation Notebook. 

Befor the new installation i had no problems with the Rescure Medium.
Edited 29 April 2017 9:34 AM by rescue2017
Nick
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Hi

Thanks for posting. Unfortunately there's a compatibility issue with the Lenovo UEFI BIOS and the Windows ADK. Please see this Lenovo KB:

https://support.lenovo.com/gb/en/solutions/ht503599

Can you disable 'Secure Boot' in the system BIOS to confirm this issue? 


Kind Regards

Nick - Macrium Support

rescue2017
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Secure Boot is disabled- always - no change!

I Need a Macrium Reflect Rescue Stick - no windows Start Disk !
Nick
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Please download bootx64.efi from here:

http://updates.macrium.com/reflect/utilities/pe/bootx64.efi

This is the latest PE UEFI boot microcode and may not suffer the Lenovo bug. 

Replace the file : \EFI\Boot\bootx64.efi  on your USB flash drive. 

Kind Regards

Nick - Macrium Support

rescue2017
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http://forum.macrium.com/uploads/images/34283044-4dd0-47b7-a0a5-1276.jpg


Hello! Nick, i have replace the downloading file to my USB Stick, bit nothing help!
Same with PE 5 and PE 10.
See photo.
What can i do?
Nick
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I would suggest trying PE 4.0, but if you are trying to restore a non booting system you'll have to create the USB media on a different PC. 

 You could also try DiskRestore. This should work with 640x480

http://knowledgebase.macrium.com/display/KNOW7/Running+DiskRestore+from+Windows+PE?src=search


Kind Regards

Nick - Macrium Support

rescue2017
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So, you say i should try PE4? Is that compatible with Win 10?

Is a way to create a DVD ROM against USB Flash Drive?

So, whats the solution for the future. I think many users have thinkpad Computers. Do you fix the problem?





Edited 29 April 2017 12:30 PM by rescue2017
Nick
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You just need to boot your hardware to run the recovery environment, so PE 4 should be fine. Win 10 compatibility isn't relevant.

We are still investigating how this problem is manifesting itself with the Lenovo BIOS before we can offer a definitive solution. I suspect that Lenovo may update their BIOS firmware.

PE running from DVD has the same problem. Only the boot menu has the native resolution.

Kind Regards

Nick - Macrium Support

Edited 29 April 2017 12:37 PM by Nick
jphughan
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PE 4 is confirmed working on Lenovo systems that display in 640x480 in newer PE versions, and you still get USB 3 support. Not sure about NVMe support though (I think that only became native in 4.0), but that driver can be added manually. This does sound like a fix that Lenovo would have to deliver, but who knows if they'd even bother with some systems depending on how old they are.
rescue2017
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Ok. I will create a PE 4 USB Stick in Macrium Reflect. So... Should i replace the bootx64.efi File .... see post .... from Nick.. or nothing?
GO

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