Group: Forum Members
Hi, my company just received one of Dell's new Lattitude laptops, 7480. When I take the technician USB and open it up on the laptop, and click Add drivers, it detects that it needs the Ethernet driver. So I load that successfully. I go back into Macrium, and the onboard NIC now works. So that's one step out of the way. But another driver issue remains. I cannot use the touchpad mouse within Macrium. I can use it on the desktop and BIOS fine, but when I load into Macrium, the touchpad is inactive. The thing is, when I go to add drivers, it doesn't even detect that it is missing that driver.
I loaded the driver onto another USB and attempted to have it scan that, but it isn't picking it up. So I tried manually insert it into the drivers folder on the USB itself, but it still won't detect it there (then again, I've never really had any success in adding them manually to begin with, so I wasn't really expecting that to work.
Has anyone either successfully added drivers manually to the Technicians USB or found away to add them through macrium's add drivers even if they do not show up in that section as needing the driver?
Thank you for your help with this.
As an edit: OS is Windows 10.