Macrium Support Forum

Error deleting: 'c:\boot\macrium\WA10KFiles'

https://forum.macrium.com/Topic9021.aspx

By garystearns - 26 August 2016 2:40 AM

Trying to create rescue media on new installation of MR Home 6. I get the above error. Uninstalled everything and reinstalled. Still get error. How can a new installation not work in such a basic way????

By Arvy - 26 August 2016 7:04 AM

Have you checked the C:\boot\Macrium folder and its access permission settings.  That's the target location where Reflect's rescue media "wizard" normally creates (or tries to) its WinPE rescue build that can be used as a system boot option and/or copied onto rescue media.  If you can remove that folder manually, the "wizard" will (re-)create everything that is required on whatever drive is selected in Reflect's default settings (Other Tasks -> Edit Defaults -> Advanced -> Macrium Reflect PE Files).

If you wish, you can also delete the folders under "C:\ProgramData\Macrium\Reflect\Windows Kits" that are used as the PE-10 base source for creating and updating Relect's rescue media, but if you do that, the "wizard" will need to re-download the Windows Kit from Microsoft during the build process.
By Gosha - 26 August 2016 4:44 PM

Hello garystearns,

Thanks for using our forum.

Can you please try the following steps in order to resolve the issue you are experiencing:

1. Delete the following folders from your Windows system:

(Please note some folders might not exist based on your Windows)

C:\boot\macrium
C:\ProgramData\Macrium\Reflect\Windows AIK
C:\ProgramData\Macrium\Reflect\Windows Kits

2. Once you have deleted these folders please try a Windows 'Clean boot' as described below:

(This step is important as it makes sure no 3rd party software is interfering with Reflect)

http://support.microsoft.com/kb/929135

3. Once you have entered the 'clean' Windows environment please prepare your USB stick according to the KB article below and rebuild the Rescue Media.

http://knowledgebase.macrium.com/display/KNOW/Preparing+a+USB+stick+for+Windows+PE
http://knowledgebase.macrium.com/display/KNOW/Creating+a+bootable+Windows+PE+USB+stick

If the above will not work please submit us a ticket mentioning this forum post and one of our support technicians will be able to assist you further.

http://www.macrium.com/support.aspx#tickets