Macrium Support Forum

Program updates reset password setting

https://forum.macrium.com/Topic71518.aspx

By whatnow - 7 June 2023 5:00 PM

Windows 11; Macrium Reflect 8.1

This happened twice in recent weeks: 
Macrium pops up a notification that an update is available; I allow it, and after its completion, a restart is required. 
I do not use a password when logging into my desktop computer.  If I restart my computer for any other reason, the lock screen opens for a moment, then I see my desktop.  After a Macrium update, however, the restart stops at the lock screen and requires a password, which as I said, I don't use.  After several anxious moments while I click on various fields, eventually Windows shows my desktop.

Why does this happen only after a Macrium update, and is there a way to change this annoying situation?
By JoeA - 8 June 2023 9:33 AM

Hi @whatnow

Welcome to the forums!

When installing/updating the software, a reboot is required to ensure service and drivers are loaded correctly.

You may have Windows Fast Startup enabled on your machine, it is usually set by default to on. This is where Windows goes into a hibernation state, not a full shutdown.

If you are sure you do not have a password on your computer, you can reinstate this by going into the Windows Sign-in options and changing the password. When prompted to enter in details, leave them blank and select next & finish. This will remove any sign-in passwords. We highly recommend not to do this for security reasons.
By whatnow - 8 June 2023 4:34 PM

Joe Allen - 8 June 2023 9:33 AM
Hi @whatnow

Welcome to the forums!

When installing/updating the software, a reboot is required to ensure service and drivers are loaded correctly.

You may have Windows Fast Startup enabled on your machine, it is usually set by default to on. This is where Windows goes into a hibernation state, not a full shutdown.

If you are sure you do not have a password on your computer, you can reinstate this by going into the Windows Sign-in options and changing the password. When prompted to enter in details, leave them blank and select next & finish. This will remove any sign-in passwords. We highly recommend not to do this for security reasons.

Hi Joe,

I did a little research on Fast Startup, but I still don't understand everything. I can say the following things for sure:

The C:\ drive is SSD;
I'm using Windows 11 Home, ver. 22H2, 64 bit;
Last month, I disabled Fast Startup, and it is still disabled (Control Panel>Hardware and Sound>power options>Choose what the power buttons do>UNCHECKED THE BOX labeled “Turn on fast startup (recommended)”);
When I leave my pc, I use Sleep mode (keyboard shortcut);
I definitely have passwords disabled.

I'm unclear as to what you recommend. Do you think I should re-enable Fast Startup?

Thanks.