By VulcanCCIT - 8 September 2022 9:08 PM
I have a standalone agent installed on a computer (Version Agent 8.0.6949). However, recently, Site Manager is reporting this machine as Reboot Required, but I have rebooted several times, Backups are running fine and are all successful, but that message will not clear in Site Manager. Please advise.
By Alex - 9 September 2022 3:36 PM
The reboot required state won't prevent or affect the integrity of your backups - this only occurs when the Agent thinks there is a pending update to the CBT driver that requires a reboot. We did fix a bug in the recent release where the Agent was misidentifying the CBT reboot state, it's possible there's a similar bug you're seeing that we didn't catch.
In the Agent information for the problem computer, there is a section for CBT information which may have some useful information -
If not, you can raise a support ticket and our team can gather logs from your system to analyze.