Macrium Support Forum

Site Manager v8.0.5934 Constantly dropping connection

https://forum.macrium.com/Topic48093.aspx

By T4nkcommander - 2 June 2021 8:03 PM

Anyone else had constant drop outs of network computers since the upgrade? Every few minutes 1-all computers will drop out and (usually) reconnect. Tried to start a missed backup and in the time it took to start, one computer dropped out and failed.
By Alex - 2 June 2021 10:27 PM

T4nkcommander - 2 June 2021 8:03 PM
Anyone else had constant drop outs of network computers since the upgrade? Every few minutes 1-all computers will drop out and (usually) reconnect. Tried to start a missed backup and in the time it took to start, one computer dropped out and failed.

Hi,

This looks like some sort of network timing bug - we've fixed a number of these over the years and thought we'd got them all - usually they can be solved by restarting the Site Manager service on the server, or the agent service (named macriumremotemanagementservice for the server and macriumagentservice for the Agent).
If this persists, please contact support as the server should not be doing this.
By T4nkcommander - 6 June 2021 12:37 AM

Thanks Alex, if it keeps up I'll give that a try.