By nacunis - 13 September 2017 8:46 AM
When booting the Windows PE environment, the timestamp on all my backups is based on west coast time. Timestamp is three hours too early. Viewing the same backups from the app in windows 10 shows proper timestamp
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By Gork - 13 September 2017 11:24 AM
Is it possible the clock in your CMOS (UEFI/BIOS - whatever it's called) isn't set properly? And though I'm not in a position to check, is there a way to change the time zone from within the PE environment maybe?
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By Nick - 13 September 2017 11:44 AM
Hi
Thanks for posting.
The timezone information is saved to a configuration file when the PE rescue media is created. This is then used to set the timezone when PE starts.
Was the PE rescue media created on the same PC that is being used to boot PE?
Where are you seeing the dates and times in PE? Is this in the restore tab or when browsing for an image file?
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By jphughan - 13 September 2017 11:47 AM
Do you happen to be on US Eastern time? I’ve never actually looked at this, but if so, I’m guessing Windows PE probably defaults to US Pacific just like new Windows installations (since that’s where Microsoft HQ is located), in which case the time stamps are technically correct for the zone WinPE is using.
(EDIT: Didn’t see Nick’s response, which must have been posted while I was writing mine. If Reflect does note the PC’s time zone when building Rescue Media, then try just rebuilding your Rescue Media. And of course make sure that the time zone is correct on your main Windows environment. I’ve come across a few PCs that had accurate clocks but incorrect time zones.)
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By nacunis - 13 September 2017 7:45 PM
OK, let's see if I can answer all of these:
1) Removing and re-installing the boot menu did not rebuild the windows 10 PE environment. I don't see how to do that and believe it would resolve the issue as I had the wrong time zone at the time the PE environment was created
2) Bios shows the same time as my time, that being eastern
3) Tried to uninstall and re-install product but that did not rebuild the PE environment either
Suggestions?
Thanks
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By nacunis - 13 September 2017 8:01 PM
OK, so here's more. I found the way to burn a new PE image to disk and for some reason, even when I do it via the boot menu, it seems to have resolved the problem.
While I don't really understand, it is fixed. Thanks for the help
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By jphughan - 13 September 2017 8:03 PM
+xOK, let's see if I can answer all of these: 1) Removing and re-installing the boot menu did not rebuild the windows 10 PE environment. I don't see how to do that and believe it would resolve the issue as I had the wrong time zone at the time the PE environment was created 2) Bios shows the same time as my time, that being eastern 3) Tried to uninstall and re-install product but that did not rebuild the PE environment either Suggestions? Thanks
To rebuild your Rescue environment, go to Other Task > Create Rescue Media, then on the last step where you're prompted to choose the target (CD, USB device, etc.) you should see a Rebuild button. Click that and go through those step. The files used for Rescue Media and the boot menu recovery option are identical, so this process would apply to that environment.
The fact that the date and time clock are consistent between your Windows and Rescue environment is normal because both are pulling that information from your BIOS, but it's also irrelevant to the issue at hand. Timestamps of files are stored in UTC, so in order to display them accurately for your local time, the running OS needs to know what "conversion factor" to apply based on the specified time zone, and that's the part that's broken. You'd also find that if you generated any NEW files while in Rescue on your hard drive (e.g. creating a new folder or text file on your C drive), the time stamp would appear correct while you were in Rescue but would be wrong when you looked at that same file in Windows.
As you found, uninstalling and reinstalling Reflect wouldn't fix the PE environment unless you chose to remove the PE components during uninstallation, in which case you'd have been forced to rebuild it after reinsatlling.
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