Macrium Support Forum

'Macrium Customer Order Information' broken 'Order ID' links

By dlorde - 2 March 2017 1:45 PM

I wanted to check the license keys registered to my account, so I used the 'Get My Orders' link on the website, which sent me an email titled "Your Macrium Customer Order Information" containing the order IDs and product links associated with my account. 

But when I click on the 'Order ID' links, supposed to take me to the receipt page for that order, it takes me to a page that says "The requested page could not be found." - this happens even for the version 7 product I just purchased!

[I do realise that the attached text file holds the raw license key information]
By Stephen - 2 March 2017 2:37 PM

Hello Dlorde,

Sorry to hear you are having an issue.

I have raised the issue with the web team. It will be resolved shortly.

Please try again.
By dlorde - 2 March 2017 6:29 PM

Thanks for your help Stephen,

The links are working now.