Installed for all users but Non Admins can't open app


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OilMan
OilMan
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1st, the license I used to post this is for my tech license, my question is about a Trial Workstation setup/license.

I have a non Admin user that needs to backup a directory on a network share but that user can't open the app because they are not an Admin. How do I make it so that user can open/use Reflect with as few added rights as possible?  I did select the option to install for everyone but logged in as the user it didn't get me any farther. I also checked the Run As Administrator box in the shortcut as an admin but that didn't work either.

Richard V.
Richard V.
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Reflect needs to run with elevated Administrator privileges to be able to do its job.  Some issue relating to network share access are explained the KB article entitled Mapped network shares not visible in Macrium Reflect when UAC is enabled.

Regards, Richard V. ("Arvy")
https://forum.macrium.com/uploads/images/afc5d4fe-5d25-4e25-be94-185e.png

OilMan
OilMan
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It doesn't open far enough for the network to actually matter. Is there no way for a standard user to open it? If so why have the checkbox to make it openable by all users? Would local Admin work? I'd really rather not give the user any admin rights but I have to get something working since MS Backup in Win7 won't let you back up directories on a network share for some reason.
Richard V.
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Just running the Reflect application itself should pop up a User Account Control (UAC) elevated privileges request to allow the application to make changes on the computer. If not accepted, the application won't run. If you are not seeing that UAC popup when Reflect is started from the user account it suggests that that account hasn't been allowed to accept elevation requests and you'll need to change its UAC settings.

Regards, Richard V. ("Arvy")
https://forum.macrium.com/uploads/images/afc5d4fe-5d25-4e25-be94-185e.png

Edited 25 March 2015 7:11 PM by Arvy
OilMan
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I'm seeing it but there's no way I'm giving this user Admin creds to get by it as she's a known breaker of things. :-)
Richard V.
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Well, that's entirely up to you, of course, but Reflect can't do its job without elevated privileges.  It's the application itself (not the user) that needs them.  If the request is denied, it won't even try to run.

Regards, Richard V. ("Arvy")
https://forum.macrium.com/uploads/images/afc5d4fe-5d25-4e25-be94-185e.png

Edited 25 March 2015 7:16 PM by Arvy
OilMan
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If it was a local hd I would agree but if the user has total rights to a directory on a network share then why would they be necessary? Maybe I'll just use 7zip.
Richard V.
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As explained in the above-linked KB article, "Windows makes the mapped share 'visible' only to the standard user not the elevated Administrative user required to run Macrium Reflect."  Once again, it's the Reflect application that needs to run as an elevated Administrative user regardless of the privileges (or lack thereof) of the particular user that launches the application.

Regards, Richard V. ("Arvy")
https://forum.macrium.com/uploads/images/afc5d4fe-5d25-4e25-be94-185e.png

Stephen
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Currently only administrators can run Reflect.

This is due to the tasks that Reflect performs and the Microsoft Windows requirement for only administrator level users to perform them.

You could add the user to the Local Administrators group or alternatively you could set a scheduled backup (using an account with administrator privileges - not the users account) rather than the user initiating the backup.




Kind Regards

Stephen

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Richard V.
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Stephen (3/26/2015)
Currently only administrators can run Reflect.

I hope Stephen won't mind if I add a small clarification. (If you think it adds more confusion, Stephen, just delete it.)

Users who are not themselves members of the administrators group can launch the Reflect application.  However, they will then be required by User Access Control to enter a password for an account that does have administrator privileges.



Regards, Richard V. ("Arvy")
https://forum.macrium.com/uploads/images/afc5d4fe-5d25-4e25-be94-185e.png

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