As a former ATI user, you're also a member of a large "unofficial" sub-group of users here, including myself. So welcome again. Yes, this is an exceptionally friendly and polite forum environment compared to many others, and the licensed Reflect users membership requirement is one thing that helps to keep it that way, I think. Even Macrium's own reps including the company's founder are allowed to post here occasionally if they behave themselves. [Nick's gonna get me for that last line.]
Kind Regards
Stephen