Group: Forum Members
I need to do the same. Good luck finding out.
Also my on line support number is useless. I tried the chat today but am still waiting for a response, it's only been two hours (since 3PM) waiting for the chat response. I needed to know if I have to change my keys each time I renew. I think they are all asleep at the wheel. The chat system is as bad as the support ticket system, my 7 digit number does NOT work. It seems from recent experiences that most chat systems are dysfunctional. So much for service, eh?
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