How do I go about this?
Thanks,
Charles

I need to do the same. Good luck finding out.
Also my on line support number is useless. I tried the chat today but am still waiting for a response, it's only been two hours (since 3PM) waiting for the chat response. I needed to know if I have to change my keys each time I renew. I think they are all asleep at the wheel. The chat system is as bad as the support ticket system, my 7 digit number does NOT work. It seems from recent experiences that most chat systems are dysfunctional. So much for service, eh?
* * * * * * *
CHAT:
Welcome! What can I help you with today?
Connect me with support
Our paid editions include access to our Support team which we manage through our ticketing system.
I'm happy to help open one for you.
Can you advise which edition you need support for?
Paid Edition
Ok. Thanks.
The fastest way to access our Support Team is to open a support ticket.
To quickly open a ticket, you can visit our support page and select "submit a ticket".
If you enter your information here, I can have a representative open one for you.

The license Ts & Cs says:
Macrium Reflect® Free Commercial license is limited to 10 (ten) concurrent installs...Since when has it been free...do dah do dah?
There is no mention of the four license PAID Home edition. Other than it is not for commercial use.
Hmmm...