Group: Forum Members
I wasn’t suggesting another recipient as a solution, but as an information-gathering exercise. Again, send to TWO email recipients simultaneously (use a semicolon to add more), not a different single recipient. If one mailbox gets the email and your main account doesn’t, then you can stop looking at Reflect.
The bottom line is that you’re saying it used to work reliably and now it doesn’t. So something changed, but you don’t have enough visibility into what that is. You just asked this forum to resolve it. That will involve more information than you’ve provided, and possibly more than you currently have yourself.
Packet capture wouldn’t require you to be present. Just enable it with a filter set to only log outbound traffic on whatever port you’re using for SMTP within Reflect and check what you captured afterward. If that indicates that Reflect did in fact send email successfully as it claimed, then this probably isn’t the forum to provide a resolution.