Group: Forum Members
How large is this f&f data set you're backing up? I was thinking if it was easy enough, you might copy the XML to a dummy copy for editing and remove, say, half the data set. Then try again. See if you get the same issue. I would be working trying to isolate whatever factor might be triggering it. Like a particular file/folder that may be being backed up. Or a potential backup file size issue. Plus, if you say worked down the backup file size to something small enough for sending that still returns the error, you could send that data set to tech support, if you're inclined/don't mind them seeing the contents.