Group: Forum Members
Let me join the chorus. I posted something & didn't even think to look at whether it included my license number. I got rebuked for it (that's harsh, the other poster just pointed it out to me), & I had to edit the image & repost it. It's a pain in the butt to have to remember to do this all the time. The version number is one thing, totally harmless, no problem showing that in public. But the license number should be better protected by the software. I certainly don't need to see my own license number echoed all over the place. I know where to go look for it should I have to quote it for some reason. It should not be incessantly displayed in places where the user wouldn't think to even look. You know, like fine print. Nobody reads fine print. Nobody thinks their license number will be exposed in public by the very software that encourages you to jealously keep it secret. Let's allow some rationality to prevail.
Besides, you don't need my license number in order to correct a bug. My version number is important. My license number is irrelevant.
And don't even try to tell me about how my license number is related to whether I'm entitled to support. When I report a bug, I'm doing you a favor. I'm not asking you to do anything special for me. I'm asking you to do something routine (NOT special) for the entire user community (NOT just me). So no, you absolutely DO NOT need to know my license number when I report a bug. Reporting a bug is NOT asking for support. It's reporting a bug. Bug reports are valid no matter who reports them, no matter whether that person is entitled to support. Fixing a bug is not giving me support. Giving me support is helping me perform a backup or restore when I'm having trouble doing one. Fixing bugs is not user support. It's product engineering. Let's keep the two concepts clearly delineated. They are separate. Don't ask for my license when I report a bug.