Group: Forum Members
I recently upgraded by Dell XPS desktop computer from Win 7 to Win 10, and installed Reflect v6.1.1225 after that. I had been using a 2 TB Western Digital external drive for backups for about three years now. Everything has worked fine until Windows 10 came along. After creating a new Rescue CD this morning, I tested to see if it could read backup image files on the external drive. It could not. Whenever I selected either an image or a file backup to open, I got the message:
"You don't have permission to open this file. Contact the file owner of the administrator to obtain permission."
I would think that the Win 10 rescue CD would allow full control access to all volumes on the system, since there is no login procedure to go through. But apparently it doesn't. So I went back and, as the computer administrator, made sure that "Everyone" had at least "Read" and "List folder contents" access to the external drive. After rebooting with the rescue CD, it came up with the same error message as above.
I don't know how the rescue CD will do any good if it can't access any of the backup files.