I have purchased a new Dell Inspiron 16-5620 laptop. I have removed a Reflect license from an older machine and uninstalled Reflect from it. Later today, I will install Reflect on the new Dell and use the old license to activate it.
Before doing so, I'd like to capture an image of the mew machine "out-of-the-box". I booted into rescue using rescue media created with another laptop. The internal SSD in the Dell is not shown as a source for backup. The external USB HD that I use for storage is visible.
During the rescue boot process, I received a message saying :
"You may need to load drivers for the following devices in order to backup/restore
- Universal Serial Bus (USB) Controller
- RAID Controller
Click Yes to load drivers for these devices
Click No to continue without loading drivers.
I click Yes and selected the Universal Serial Bus (USB) Controller option which opens a window asking me to "Locate INF file for Universal Serial Bus (USB) Controller". I am not sure where to look for this file or even if I need it. As far as the "RAID" driver option, again, not sure where to look or whether it is needed or not.
So, I'm stuck getting the rescue media to see the internal SSD source disk on the new Dell. I'd prefer not to install anything (including Reflect) until I get this virgin image made. Once that is done, I'll load Reflect and create rescue media for the new machine.
Windows 10 Home (22H2) Build 19045.2965 (Desktop)
Windows 11 Home (22H2) Build 22621.963 (Laptop)
Macrium Reflect 8.1.7469
Malwarebytes Premium 4.5.24