Report email sends 1 hour later, after DST


Report email sends 1 hour later, after DST
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NJK-Work
NJK-Work
NJK-Work
posted 14 March 2023 2:40 PM
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Group: Awaiting Activation
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In the US we had day lights savings time switch over this past weekend.  It appears the Site Manager did not honor this change and is now sending daily email reports 1 hour later (my is scheduled for 8 AM CST and it is now sending at 9 AM CST).  Time on the server is correct.

Thanks
NK
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Alex
Alex
Alex
posted 14 March 2023 2:47 PM ANSWER
Macrium Representative
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NJK-Work - 14 March 2023 2:40 PM
In the US we had day lights savings time switch over this past weekend.  It appears the Site Manager did not honor this change and is now sending daily email reports 1 hour later (my is scheduled for 8 AM CST and it is now sending at 9 AM CST).  Time on the server is correct.

Thanks
NK

Hi NK,
Site Manager should be fully time zone aware, however there is a Windows bug/feature where some API calls will assume that the time zone is always the time zone that was set when the program started. This rarely causes issues but in a long-running service like Site Manager it can. Please try restarting the service and see if that fixes things. If so then I will investigate a workaround, if not we can open a support ticket to work out what's going on.


Kind Regards,

Alex

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NJK-Work
NJK-Work
NJK-Work
posted 14 March 2023 2:49 PM
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Group: Awaiting Activation
Posts: 108, Visits: 383
 
Alex - 14 March 2023 2:47 PM
 
NJK-Work - 14 March 2023 2:40 PM
In the US we had day lights savings time switch over this past weekend.  It appears the Site Manager did not honor this change and is now sending daily email reports 1 hour later (my is scheduled for 8 AM CST and it is now sending at 9 AM CST).  Time on the server is correct.

Thanks
NK

Hi NK,
Site Manager should be fully time zone aware, however there is a Windows bug/feature where some API calls will assume that the time zone is always the time zone that was set when the program started. This rarely causes issues but in a long-running service like Site Manager it can. Please try restarting the service and see if that fixes things. If so then I will investigate a workaround, if not we can open a support ticket to work out what's going on.

Thank you.  I will post another reply if that does not work
NK
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