Laptops - some do not allow me to use keyboard or mouse at all how to fix ? In usb stick recovery...


Laptops - some do not allow me to use keyboard or mouse at all how to...
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max2
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Anyway to fix this?



jphughan
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What WinPE or WinRE version is your Rescue Media build using? That’s displayed in the title bar at the top of the interface.
max2
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jphughan - 30 November 2022 11:59 PM
What WinPE or WinRE version is your Rescue Media build using? That’s displayed in the title bar at the top of the interface.

7175 ?

I believe.

jphughan
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That’s the Reflect version. The WinPE/RE version is displayed after that in the title bar.
max2
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jphughan - 1 December 2022 1:27 AM
That’s the Reflect version. The WinPE/RE version is displayed after that in the title bar.

Windows RE 11 Build 22621 (64 bit)

jphughan
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Ok, so it’s definitely not an issue of using a Windows kernel with outdated drivers. I know there are differences between laptops in terms of the data bus that the built-in keyboard and touchpad use. Many laptops even recently still use legacy PS/2, some use USB, and I believe some use a bus called Serial IO, or I2C. That last one might require additional drivers, but I’m not 100% sure, and even if it did, I don’t know if the Rescue environment would be set up to incorporate those drivers or even load them if they were manually supplied. Technically you could inject them directly into the driver store of the WinPE/RE environment, but that requires jumping through some hoops, and I’ve never actually attempted that with a Serial IO/I2C driver.
Edited 1 December 2022 2:53 AM by jphughan
max2
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Ok thank you.

Dan Danz
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max2 - 1 December 2022 3:08 AM
Ok thank you.

If you need further assisrtance, you might at least tell us what laptop, and what type of mouse and key`board (PS2, USB, Logitech).


L.W. (Dan) Danz, Overland Park KS
Reflect v8.1.7784+ on Windows 11 Home 23H2 22631.2715+  
Reflect v8.1.7784+ on Windows 10 Pro 22H2 19045.3693+
Reflect v8.1.7638+ on Windows 10 Home 22H2 19045.3570+

max2
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Ok Lenovo 15.6" IdeaPad 5 Laptop will reply back with model number when I find it sorry
max2
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This is the only other thing I know I doubt it will help.

MFR #82SF000PUS

GO

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