Returning to an old order, it says:
> Download your purchase from: http://updates.macrium.com/reflect/v6/reflectdlupgrade.exe
I did that and got the Download Agent ... where "(*) Or enter license key" says "The supplied license key was incorrect".
And trying instead "(*) Choose edition Home" gave me V7 not V6.
So, how to I get the V6 I paid for?
Support directed me to a V8 installer (!) which fails the same way.
On Wed, 13 May 2015 at 00:43, cleverbridge / Macrium Software <[email protected]
Dear Chris Jordan,
Thank you for your order.
Below you will find your cleverbridge reference number. To ensure the most prompt and efficient service, please always refer to your reference number when contacting us.
Your cleverbridge reference number: XXXXXXXX
We have received your PayPal payment.
Qty. Product name Delivery
<p>Upgrade - Macrium Reflect v5 Standard to v6 Workstation with 1Yr Standard Support<br /><font color="red">Save 40%</font></p>
Perpetual License with support subscription
Download your purchase from: http://updates.macrium.com/reflect/v6/reflectdlupgrade.exe
Pllease note that you are required to enter your v5 license key when you first install your Macrium Reflect v6 upgrade key. Subsequent installs will not require this step.
For our v5 to v6 upgrade FAQ please see this article.
Standard Support & Maintenance - v6 Workstation
Your support key is XXXXXXX
For support, please visit http://www.macrium.com/helpdesk
to create a support account with us.
You are subscribed to a multiple payment product.
The next payment of £12.24 is due on 12/05/2016.
Your purchase documents
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12/05/2015 - Invoice
A PDF with the General Terms and Conditions of Business of cleverbridge AG is attached to this email.
If you would like to cancel your subscription, please click the link below.
Cancel your subscription for "Standard Support & Maintenance - v6 Workstation"
Technical and product-related support
If you have any technical or product-related inquiries, you may contact Macrium Software using the following information:
You can access all your purchase information, including keys and software here: http://www.macrium.com/account/myorders.aspx
Payment and order-related support
If you have any payment or order-related inquiries, feel free to contact cleverbridge Customer Support.
cleverbridge Customer Support
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