Site Manager Logs Date Format in SI please (YYYY-MM-DD)


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Labdoc
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I am running Site Manager 8.0.7121 with 3 licensed home computers. The date format in Site Manager Logs is MM/DD/YYYY. The Site Manager server and the clients are Windows 11 with date format set to YYYY-MM-DD. 

I would like the logs to follow the YYYY-MM-DD date format, but I do not see this as a configurable option.
For that matter, the Forum is not showing the YYYY-MM-DD format for posts, and I would prefer that.
I am in Canada where date formats are sometimes US, sometimes old Canadian (MM DD YYYY) and sometimes International (YYYY-MM-DD), the latter more or less mandated in scientific and medical fields to help stop confusion.


Macrium Reflect 8 (latest) Home backup to NAS. 3 pcs, Win 11 pro x64 22H2; Location Canada

Alex
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Hi,
Currently Site Manager adapts it's timestamps to the server it's running on - these follow the default formatting of the language that is set as the default system language - this is a bit tortuous to set in Windows, as the options can be a bit misleading. I've included a screenshot below


The Site Manager server sends the country code set here to the JavaScript front end which uses that to select the right format (using the moment.js library - https://github.com/moment/moment/tree/develop/locale for anyone interested).
Looking at the data, it seems that the default date format for the "en-CA" locale is YYYY-MM-DD which is what you should be seeing. Can you check that your system locale is set to "English (Canada)"? That should set things properly. You can also see the country code that Site Manager is using by looking in C:\ProgramData\Macrium\SiteManager\mrserver.log - the top of the log includes some system data, from my dev machine in Macrium, it gives

[11/11/2022-10:55:30] INFO mrservermain.cpp:469 MRServer::RunMainServer  Initialising main service
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:408 MWDashboardServer::Init  Site Manager Server Start - Version 8.0.6953 (64-bit)
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:425 MWDashboardServer::Init  OS: Windows 10.0.22621 (SP 0.0) 64-bit
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:430 MWDashboardServer::Init  Windows supports SHA2 -> true (0)
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:436 MWDashboardServer::Init  Computer: NetBIOS MS-W-DEV10, DNS: ms-w-Dev10.macrium.local
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:441 MWDashboardServer::Init  Computer is domain-joined - MACRIUM (S-1-5-21-3707125756-3750512851-46957537) - [CN=MS-W-DEV10,OU=Dev,OU=WorkStations,DC=macrium,DC=local]
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:471 MWDashboardServer::Init  Timezone "GMT Standard Time", offset +0:00, (Key "GMT Standard Time", IANA "Europe/London")
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:472 MWDashboardServer::Init  Current local time - 11/11/2022 10:55
[11/11/2022-10:55:31] INFO mwdashboardserver.cpp:486 MWDashboardServer::Init  System language - en_GB

Indicating that it is set to en_GB locale and so my dates appear as dd/mm/yy in Site Manager.

We are working to make the user selection of locale/date format easier in future versions, but I hope this helps until then.

Kind Regards,

Alex

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Labdoc
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Hi Alex,
Thank you for the detailed reply. SI format is now working on my machine. I suspected it was my Windows settings. I have set Windows Region (Control Panel) and Settings > System > Time and Language > Language & Region > Administrative language settings > Administrative > Change language for non-unicode programs, then reboot. Voila!
Murray

Macrium Reflect 8 (latest) Home backup to NAS. 3 pcs, Win 11 pro x64 22H2; Location Canada

Alex
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Hi Murray,

That's good to hear. It's worth pointing out for anyone else reading this, that the logs from backup (as seen in Reflect and in the Logs page of Site Manager) get their time formatting from the computer that the backup is run on (specifically the regional settings of the default user profile), so if there's a mismatch between those and the Site Manager server, that's somewhere to check.

Kind Regards,

Alex

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TristanBaron
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Hi,

I've noticed that despite change the system locale to the desired choice, the Backup Summary email disregards this - specially, *only* the "Backup Details" section. The Summary and Warning section are correct.

Any ideas?

*(I would attach a screenshot, but for some reason, this particular post isn't allowing any formatting options on the post reply editor)

Thanks,
Tristan
Alex
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Hi Tristan,

Thanks for spotting that, looks like a bug to me!

The code that produces the backup details times uses a different function to format times into text than the rest, I think the one used relies on the regional settings of the default user profile rather than the system locale (Windows has many ways of specifying system/default languages/formats, some of which are historical artifacts of Windows 3.1!). Can you check what this is set to? It should be the settings listed for either the "Welcome Screen" or "New user accounts" settings. If you'd like a screenshot of this, please create a new topic as this topic appears to not be allowing screenshots.

Kind Regards,

Alex

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Edited 1 December 2022 5:18 PM by Alex
TristanBaron
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Hi Alex,

Thanks for the rapid response, that's done the trick! After restarting the service, that's taken effect.

Thanks,
Tristan
Alex
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Hi Tristan,

Good to know it's sorted - I'll make sure we fix it next release so that we don't depend on two different settings in Windows!

Kind Regards,

Alex

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