The logs from nightly backups have started randomly not syncing back to site manager. This creates a false backup summary email after the backups:
Here you see that the log says two of my servers did not backup.
If you look at site manager under computers it shows that the computers are connected and that the backup ran:
If you look at the log files, the logs for the two computers in question are missing:
You then have to go to the computers section, open the computer in question and click tools and resync logs
After you do this, you can look in the logs section and the missing logs are there:
If you force a new summary email, you don't see the results of these backups because it only shows you since the last summary email:
This clearly is a problem when you have the burden of proof for a client that their backups are running successfully. If the client doesn't get a successful backup notification they call us and we have to investigate the issue. This costs us time and money that we can not recover.
THIS NEEDS FIXED!