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Step through the wizard and select the same options in terms of source partitions and any customized Advanced Options that you previously used for making the existing backups. (Check the job log of one of the existing backups if you need help here.) Click Finish and choose the option to save the settings as an XML definition file, but NOT the option to run a backup now, since that will create a Full. Then try using that new definition file to make a new Differential or Incremental. If the activity window indicates that Reflect is in fact making the desired backup type, congratulations. If on the other hand it says that Reflect is making a Full despite that other type being specified because no existing set was available to append to, then your definition file settings differ in some material way from those used to create your existing backups.