Site Manager Version 8.0.6898 Logs inconsistent


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TurskRO
TurskRO
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I upgraded to version 8.0.6898 Monday, Tuesday morning I didn't receive my backup email at all. I checked on the email settings and found that the Authentication mode was blank and I had to set it back to Auto Detect. Issue fixed. I also noticed that one of my backups didn't run. Figured it was an issue of the agent not reconnecting after the upgrade. When I looked in the morning, it was connected so I went ahead and ran the backup (small VM takes about 9 minutes). After the backup, I sent a test email and the only backup listed in the email was that backup I just ran. None of the previous backups were listed. Still not a big deal.

Now, morning of day two... Got my status email, all backups are listed in the email as they should be, but one computer shows that is had not backed up.... now I'm concerned since it's our production file server. I didn't get a backup failed email that I should have if the backup failed.

After logging on to site manager, I do not see a backup log for the machine in question under the logs section, but everything is green in site manager??? So I look at the computers section and is shows a green checkmark beside the activity for the computer in question and it shows "Image Backup at 7/26/2022 8:15pm" just like it should... I check the NAS drive where the backup is written, and the file is there.

I have to admit, I'm a little concerned about the new 8.0.6898 version of site manager. I see other posts about errors since the release. I will be doing a disaster recovery test today on our production file server to make sure the backups are valid.

Anyone else having this kind of an issue since moving to 8.0.6898?


Gosha
Gosha
Macrium Representative
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Group: Moderators
Posts: 109, Visits: 1.2K
Hello TurskRO,

Thank you for posting on our forum.

To better assist you with this case, please submit a ticket mentioning this forum post by emailing [email protected], or following this link: https://www.macrium.com/support.

Once we have your ticket, we will request additional data to help you troubleshoot this case.



Kind Regards

Gosha

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