Problem with image restoring.


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I’ve been successfully using Macrium Reflect for several years, but so far only had occasion to recover files rather than an entire drive image. But now my archaic calendar software (Palm Desktop) has gotten screwed up, wiping out the text within all future repeating event reminder boxes. At first I guessed that the calendar data file got corrupted, so I recovered the previous day’s file, replacing the current file. That didn’t fix the problem. Then I remembered Palm Desktop keeps copies of its calendar file in two other locations, so I replaced one of them, then the other, but still had the problem. Since all other programs and Windows 10 features still work properly, I figured the Palm Desktop software must have become corrupted, or finally become incompatible with the last Windows update.

Thinking a good way to check which was the cause, I decided to try replacing the system drive content with the previous day’s backup image. This went perfectly fine until the very last step of that whole Reflect image restore process. When I clicked on “Run from Windows PE” it appeared to be working and then Rebooted, per my choice of Reboot (After Restore). But it didn’t auto select the Macrium Reflect System Recovery, so I manually selected that option. This produced the following error message.

        Windows Boot Manager
Windows failed to start. A recent hardware or software change might be the
cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer
manufacturer for assistance.
Status: OxcOOOOOOf
Info: A required device isn't connected or can't be accessed.

I then confirmed that my USB flash drive Rescue Media, still accessible in File Explorer, really was created with the ‘Enable Multi Boot (MBR/UEFI) – Recommended for your system’ box checked. So I’m puzzled by the last line of the above error message screen. If that Info line isn’t relevant, it would seem to leave only a “recent hardware or software change” being the cause of my problem. I have no idea what kind of ‘recent change’, and on which drive(s), the cause could be. The rescue media was created on a flash drive by my Macrium Reflect 8.0, immediately prior to my image recovery attempt. The flash drive remained accessible to this Windows 10 laptop while trying to reimage it with the earlier backup file.

I thought perhaps one of the process steps was not done correctly or overlooked, so I’ve repeated the whole process a few times and get the above error message screen every time.

If you can help resolve this I’d be really really grateful. I haven’t inserted screen captures at this point, since there would be so many (for creating the Bootable Rescue Media, as well as for doing the restore of a previous System drive image). Just let me know which screens I should include in a follow-up posting.

Merlin
Merlin
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I tried creating a USB Macrium flash drive that showed a similar error when built from inside Macrium.
I had Macrium create a rescue .iso file instead, and used the portable version of Rufus to create a Macrium boot flash drive that did work.

JK
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A few things weren't clear from your post:

You appear to be describing the process for initiating a restore of a system image from within Windows.  This process does not use the USB flash rescue media at all, as it relies on the boot environment stored in C:\boot and a modification of the boot configuration data stored in firmware.  Thus, I was confused by the following statement, where you mentioned your ISB flash drive Rescue Media:

I then confirmed that my USB flash drive Rescue Media, still accessible in File Explorer, really was created with the ‘Enable Multi Boot (MBR/UEFI) – Recommended for your system’ box checked.

Also, if your system is now unbootable (per the error message), how are you accessing the flash drive in File Explorer?

If you have a properly created USB flash drive rescue media, my suggestion would be to restore your system partitions directly from the USB rescue environment.  Thus, boot into your USB flash drive rescue environment, which launches a version of Reflect that is almost identical to the Windows version, and proceed through the restore process there (which does not require the extra reboot steps).

While in the rescue environment, you also have available the Fix Windows Boot Problems tool, which sounds like it may be applicable in your case.

Edit: Grammar.


                                
Edited 19 January 2022 9:46 PM by JK
jphughan
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I agree with JK’s suggestion. Actually boot your system from your Rescue Media and set up the restore from there rather than from within Windows. And use Fix Boot Problems if necessary.

This does seem a bit of a heavy-handed solution given the motivating factor here, but it’s also been a very long time since I used Palm Desktop. I always just backed up the folder for the Palm user wholesale rather than dealing with individual files. When I migrated, I temporarily installed the version of HotSync Manager that could sync to Outlook instead of Palm Desktop to get my calendar over there, from which I later moved to Google. But that isn’t an option if you don’t have an actual Palm device anymore — and even if you do, the fact that Palm Desktop never provided 64-bit drivers for HotSync may be an issue unless your system has either a COM port or an Infrared port. But otherwise, I just recently migrated my wife’s old Palm calendar out of Palm Desktop by exporting it as a CSV file. Recurrences exported as individual events, which was fine for her since her Palm calendar had no future appointments, but at least she was able to get that data into a modern solution that syncs with today’s devices and other applications/services.
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Merlin - 19 January 2022 7:44 PM
I tried creating a USB Macrium flash drive that showed a similar error when built from inside Macrium.
I had Macrium create a rescue .iso file instead, and used the portable version of Rufus to create a Macrium boot flash drive that did work.

Thank you for the suggestion. So far I've not succeeded in finding any instructions on how to do this. Can you provide this, or a link to a clear set of steps. Thank you.
JK
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Aha.. with now at least two current/recent Palm Desktop users present, I'm going to take this opportunity to ask a question that is off-topic to the OP (with apologies for the high-jack):

I have an old (version 3?) installation of Palm Desktop on my old XP laptop, which is the only important application that I didn't yet get a chance to migrate to my current Windows 10 laptop.  Unfortunately, in the meantime, the XP machine gave up the ghost and now refuses to boot.  However, I have a VHDX that contains copies of the system partition (CSmile and my two data partitions.  

Any tips for where to acquire a Windows 10 compatible version of Palm Desktop (there are some downloads that can be found through Google, but hard to tell which sources are reputable or semi-official), and how to migrate the database files from my backups to the new installation?  Alternatively, if there is some third-party tool that can import the address book from Palm 3 format, that may be a solution as well.

I don't care about syncing, I just want an address book and calendar that is not dependent on Microsoft or Google.

Edited to Add:  If anybody has any advice for me on the above, it may be better to post to the topic I made for this purpose in the Off-Topic Forum:  Restoring/migrating Palm Desktop.  Thank you!

                                
Edited 19 January 2022 9:13 PM by JK
jphughan
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@JK I'll PM you.

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