Group: Forum Members
Ok, the first aspect you describe of being unable to lock the drive and seeing an option to reboot into Windows PE occurs if you try to start a restore of your Windows partition from within Windows. I'm not sure why that's hanging on occasion. But I also don't know what you mean about trying to run "rescue in safe mode". The Rescue Media environment has no concept of Safe Mode. That is a Windows concept. If you mean you're booting Windows into Safe Mode, then launching Reflect and trying to stage the same restore of your Windows partition, then I don't know what's going on there either, but there isn't really a benefit to doing that.
Have you tried booting your PC directly into your Rescue Media and staging the entire restore there instead of staging it from Windows and choosing to reboot into Rescue? Do you know how to boot your PC directly from an alternate boot device?
Regarding this: "I could click of the image file and it would open Reflect and I get a perfect rescue." Even assuming you meant to say "restore" there since "rescue" isn't an actual operation, I'm not sure where exactly you're clicking on an image file -- but if you click on one in Windows Explorer, you end up mounting it for browsing, not performing a restore. If you're clicking on it elsewhere, again it might be helpful to provide a screenshot so we know exactly what you're looking at and what you're clicking on.
Regarding this: "Even when I take out the PE10 it leads me back to the Microsoft install file." I don't know what you mean by "taking out the PE10" or "the Microsoft install file".
Regarding this: "It was in the Microsoft mode where it said to select an image file and there was no way I could point to O." I have no idea what the "it" in that sentence is, or what "the Microsoft mode" is, or what your O drive is. Is that an external hard drive? A mapped network drive?
Unfortunately at least for me, your follow-up post has made me even more confused than I was after reading your first post. I'm not following what you're describing, and you've also expanded your problem report to cover quite a bit more ground. I still think that screenshots would be helpful. Even a screenshot captioned with something like, "This is what I'm looking at, and when I click on this button shown in the screenshot, I'm expecting X to happen, but instead I get Y," would probably be helpful.