Help needed with email for Site Manager backup results


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BlackCat
BlackCat
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I'm confused by the email settings in Site Manager.  I have configured the email setup in Site Manager's Settings and the test email works fine, as does the daily summary.  I've configured email settings for job status within the Site Manager Agents but I never receive any job status messages and in every backup log I see the following:

 Email On Success:   N
 Email On Warning:    N
 Email On Failure:      N

Am I doing something wrong, or does this functionality not exist yet in Site Manager?  I'm setting this up for a friend's home office environment and everything works fine except for this.  He's not very tech savvy and the emails will be a valuable aid to ensuring he stays on top of his backups.

Thanks, BlackCat

Alex
Alex
Macrium Representative
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BlackCat - 9 June 2021 8:55 AM
I'm confused by the email settings in Site Manager.  I have configured the email setup in Site Manager's Settings and the test email works fine, as does the daily summary.  I've configured email settings for job status within the Site Manager Agents but I never receive any job status messages and in every backup log I see the following:

 Email On Success:   N
 Email On Warning:    N
 Email On Failure:      N

Am I doing something wrong, or does this functionality not exist yet in Site Manager?  I'm setting this up for a friend's home office environment and everything works fine except for this.  He's not very tech savvy and the emails will be a valuable aid to ensuring he stays on top of his backups.

Thanks, BlackCat

Hi,

The email settings in the Agent/Reflect only apply to locally scheduled/manual backups. All Site Manager initiated backups have email sent by the Site Manager server itself, as configured in Settings -> Notifications

Kind regards,
Alex,
Macrium Development.

BlackCat
BlackCat
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Group: Forum Members
Posts: 75, Visits: 940
Hi, Alex, that's the bit I missed: I'd failed to enable the email notification in Settings -> Notifications.
Thanks very much.

GO

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