Site Manager v8.0.5934 Constantly dropping connection


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T4nkcommander
T4nkcommander
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Anyone else had constant drop outs of network computers since the upgrade? Every few minutes 1-all computers will drop out and (usually) reconnect. Tried to start a missed backup and in the time it took to start, one computer dropped out and failed.
Alex
Alex
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T4nkcommander - 2 June 2021 8:03 PM
Anyone else had constant drop outs of network computers since the upgrade? Every few minutes 1-all computers will drop out and (usually) reconnect. Tried to start a missed backup and in the time it took to start, one computer dropped out and failed.

Hi,

This looks like some sort of network timing bug - we've fixed a number of these over the years and thought we'd got them all - usually they can be solved by restarting the Site Manager service on the server, or the agent service (named macriumremotemanagementservice for the server and macriumagentservice for the Agent).
If this persists, please contact support as the server should not be doing this.

Kind Regards,

Alex

Macrium Development

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T4nkcommander
T4nkcommander
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Thanks Alex, if it keeps up I'll give that a try.

GO

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