Macrium Reflect and viBoot V8 not working


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lovelyjubbly
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I've just updated to Macrium Reflect V8 and testing viBoot using VMware.

I get to the Creating virtual machine screen and it never gets beyond 0%, if I try and cancel it never cancels.

Latest Win 10 Pro updated, latest VMware installed.

Balaji
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lovelyjubbly - 21 May 2021 5:44 AM
I've just updated to Macrium Reflect V8 and testing viBoot using VMware.

I get to the Creating virtual machine screen and it never gets beyond 0%, if I try and cancel it never cancels.

Latest Win 10 Pro updated, latest VMware installed.

Hi @lovelyjubbly
Thank you for your post.
I guess you meant VirtualBox as viBoot doesn't support VMWare in the current release.
 
Could you please tell us the VirtualBox version and whether Hyper-V also enabled. The performance of the VM is affected if VirtualBox running/using Hyper-V as hypervisor.

Kindly have a look at this post https://forum.macrium.com/47079/viBoot-Black-Screen-after-Login-using-VirtualBox
https://forums.virtualbox.org/viewtopic.php?f=6&t=97693#p473934

Please let us know if the issue persists after disabling Hyper-V.

Kind regards
Bala

Kind Regards

Balaji

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lovelyjubbly
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Balaji - 21 May 2021 8:21 AM
lovelyjubbly - 21 May 2021 5:44 AM
I've just updated to Macrium Reflect V8 and testing viBoot using VMware.

I get to the Creating virtual machine screen and it never gets beyond 0%, if I try and cancel it never cancels.

Latest Win 10 Pro updated, latest VMware installed.

Hi @lovelyjubbly
Thank you for your post.
I guess you meant VirtualBox as viBoot doesn't support VMWare in the current release.
 
Could you please tell us the VirtualBox version and whether Hyper-V also enabled. The performance of the VM is affected if VirtualBox running/using Hyper-V as hypervisor.

Kindly have a look at this post https://forum.macrium.com/47079/viBoot-Black-Screen-after-Login-using-VirtualBox
https://forums.virtualbox.org/viewtopic.php?f=6&t=97693#p473934

Please let us know if the issue persists after disabling Hyper-V.

Kind regards
Bala

Hi Bala,

The VirtualBox version is 6.1.22 r144080 (Qt5.6.2)

Hyper V is OFF in Windows, I referred to the KB:

https://knowledgebase.macrium.com/display/KNOW80/Macrium+viBoot

and ran

"bcdedit /set hypervisorlaunchtype off"

"Macrium viBoot - VirtualBox" appears in viBoot.

Another issue is that when viBoot hangs at 0% I have to reboot but it never finishes restarting, I have to power down using the power button.

lovelyjubbly
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Log file:

Logging initialized for viBoot
Date   Time        Level   TID File      Line  Function  Description
-------------------------------------------------------------------------------------------------------------
21-May-21 7:54:17 AM             3716                Logging started
21-May-21 7:54:17 AM    Information     3716    e:\release-reflect-8\image\viboot\viboot.cpp    571    CVirtualImageBootApp::InitializeEnvironment    Initializing viBoot environment.
21-May-21 7:54:19 AM    Information     3716    e:\release-reflect-8\image\viboot\viboot.cpp    223    IsServiceRunning    Checking if [vds] service is running.
21-May-21 7:54:19 AM    Information     3716    e:\release-reflect-8\image\viboot\viboot.cpp    275    IsServiceRunning    Starting service [vds].
21-May-21 7:54:19 AM    Information     3716    e:\release-reflect-8\image\viboot\mainframe.cpp    476    CMainFrame::Create    Creating viBoot user interface.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\mainframe.cpp    2153    CMainFrame::OnViewRefresh    Refreshing virtual machines
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\vbcomputertodrivemap.cpp    31    CVBComputerToDriveMap:BigGrineleteAllDrives    Deleting all drives.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\vbcomputertodrivemap.cpp    57    CVBComputerToDriveMap:BigGrineleteAllComputers    Deleting all computers.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\virtualboxcomputertodrivemap.cpp    312    CVirtualBoxComputerToDriveMap:TongueopulateComputers    Populating VirtualBox computers.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\virtualboxcomputertodrivemap.cpp    331    CVirtualBoxComputerToDriveMap::MapComputersAndDrives    Mapping computers and drives.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\mainframe.cpp    1351    CMainFrame::OnCreate    viBoot user interface initialized.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\mainframe.cpp    1433    CMainFrame::GetComputersForDrives    Checking device HKLM\Software\Macrium\viBoot\Machines\BFE56FED-BEE5-42E2-A2F1-15B33B8BABCD
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\viboot.cpp    973    CVirtualImageBootApp::InitInstance    Detected Windows version 10.0.19042 (SP0)
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\virtualdeploy.cpp    142    SetProcessPrivilege    Process privilege updated [SeManageVolumePrivilege]
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\virtualdeploy.cpp    142    SetProcessPrivilege    Process privilege updated [SeLoadDriverPrivilege]
21-May-21 7:54:20 AM     Critical     3716    e:\release-reflect-8\image\viboot\viboot.cpp    1170    CVirtualImageBootApp::InstallMrVhdxDriver    Mrvhdx filter driver has been installed.
21-May-21 7:54:20 AM      Error     9316    e:\release-reflect-8\image\macrium.ipc\macrium.ipc.messageserver.cpp    166    Macrium::IPC::MessageServer::MessageThreadMain    GetLastError = 232 : 0xE8 : The pipe is being closed. ##
21-May-21 7:54:20 AM      Error     9316    e:\release-reflect-8\image\macrium.ipc\macrium.ipc.messageserver.cpp    166    Macrium::IPC::MessageServer::MessageThreadMain    Faild to write to the pipe.
21-May-21 7:54:20 AM      Error     4148    e:\release-reflect-8\image\macrium.ipc\macrium.ipc.messageserver.cpp    166    Macrium::IPC::MessageServer::MessageThreadMain    GetLastError = 232 : 0xE8 : The pipe is being closed. ##
21-May-21 7:54:20 AM      Error     4148    e:\release-reflect-8\image\macrium.ipc\macrium.ipc.messageserver.cpp    166    Macrium::IPC::MessageServer::MessageThreadMain    Faild to write to the pipe.
21-May-21 7:54:20 AM    Information     3716    e:\release-reflect-8\image\viboot\configurationpagevirtualbox.cpp    94    CConfigurationPageVirtualBox::RefreshAvailableSwitches    Retrieving virtual network switches
21-May-21 7:55:24 AM    Information     3716    e:\release-reflect-8\image\viboot\configurationpage.cpp    79    CConfigurationPage::OnWizardFinish    Validating virtual machine configuration
21-May-21 7:55:24 AM    Information     3716    e:\release-reflect-8\image\viboot\creationwizard.cpp    528    CCreationWizard::LaunchVirtualMachine    Launching virtual machine [viBoot - AC9EEAC14E1A0959-00-00.mrimg]
21-May-21 7:55:24 AM    Information     25208    e:\release-reflect-8\image\viboot\createvmdlg.cpp    644    CreateVMDlg::CreateDiskDevices    Creating [1] disk devices
21-May-21 7:55:27 AM    Information     25208    e:\release-reflect-8\image\viboot\createvmdlg.cpp    658    CreateVMDlg::CreateDiskDevices    Disabling disk auto mounting.
21-May-21 7:55:27 AM    Information     25208    e:\release-reflect-8\image\viboot\createvmdlg.cpp    680    CreateVMDlg::CreateDiskDevices    Automount is disabled.
21-May-21 7:55:27 AM    Information     25208    e:\release-reflect-8\image\viboot\createvmdlg.cpp    685    CreateVMDlg::CreateDiskDevices    Mounting drives for VM
21-May-21 7:55:27 AM    Information     25208    e:\release-reflect-8\image\viboot\createvmdlg.cpp    712    CreateVMDlg::CreateDiskDevices    Mounting drive 1/1 from image file 1/1.
21-May-21 8:09:50 AM    Information     3716    e:\release-reflect-8\image\viboot\createvmdlg.cpp    104    CreateVMDlg::OnCancel    Cancelling VM creation
21-May-21 3:07:24 PM    Information     3716    e:\release-reflect-8\image\viboot\createvmdlg.cpp    104    CreateVMDlg::OnCancel    Cancelling VM creation
21-May-21 3:07:25 PM    Information     3716    e:\release-reflect-8\image\viboot\createvmdlg.cpp    104    CreateVMDlg::OnCancel    Cancelling VM creation
21-May-21 3:46:06 PM    Information     3716    e:\release-reflect-8\image\viboot\createvmdlg.cpp    104    CreateVMDlg::OnCancel    Cancelling VM creation
21-May-21 3:46:07 PM    Information     3716    e:\release-reflect-8\image\viboot\createvmdlg.cpp    104    CreateVMDlg::OnCancel    Cancelling VM creation

Balaji
Balaji
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Hi @lovelyjubbly

Thank you for the reply with logs. We need further information to investigate the issue.

Could you please create a ticket via https://www.macrium.com/support

Kind regards
Bala

Kind Regards

Balaji

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lovelyjubbly
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Balaji - 22 May 2021 2:06 PM
Hi @lovelyjubbly

Thank you for the reply with logs. We need further information to investigate the issue.

Could you please create a ticket via https://www.macrium.com/support

Kind regards
Bala

Thanks Bala, Ticket #87193
Balaji
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Hi @lovelyjubbly

Thank you for creating the ticket. I have replied to you in the ticket requesting further information to diagnose the issue.
Please let me know in case you have not received my message.

Kind Regards
Bala



Kind Regards

Balaji

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lovelyjubbly
lovelyjubbly
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Hi Bala,

I haven't received any email?

Cheers, Martin

Balaji
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Hi Martin,

I have sent you another email. Please also check in Spam folder.

Kind regards
Bala

Kind Regards

Balaji

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