Windows crash with viBoot v7.3.5321


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BulldolphinDan
BulldolphinDan
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Upon recently upgrading to MR v7.3.5321, I have a problem with viBoot.  After creating an image with MR, upon attempting to check it with viBoot, Windows crashes with a BSOD and the message to the effect that Windows will attempt to fix the problem.  The C does eventually reboot.  I have replicated this a few times; it happens after the image is selected, and the Hyper-V VM Settngs page appears,  and then the "Finish" button is clicked.  I also tried a complete uninstall/reinstall of MR (instead of the upgrade route) with the same result.  I have pasted the ViBoot log at the end of this message.

My guess is that the image is probably OK.  I have eight licenses, so I tried viBoot on another C (upgraded to v7.3.5321) with the new image and it worked fine.  I have been using viBoot for a very long time to check image bootability.

Thanks for your expertise!
John
===============
Logging initialized for viBoot
Date   Time        Level   TID File      Line  Function  Description
-------------------------------------------------------------------------------------------------------------
11/6/20 12:43:25 PM             12228                Logging started
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    422    InitializeEnvironment    Initializing viBoot environment.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vmms] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vds] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    261    IsServiceRunning    Starting service [vds].
11/6/20 12:43:25 PM    Information     12228    MainFrame.cpp    467    CMainFrame::Create    Creating viBoot user interface.
11/6/20 12:43:26 PM    Information     12228    MainFrame.cpp    912    CMainFrame::OnCreate    WMI select Msvm_Processor OR Msvm_ComputerSystem.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    1495    CMainFrame::OnViewRefresh    Refreshing virtual machines
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    316    CVBComputerToDriveMap:BigGrineleteAllDrives    Deleting all drives.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    444    CVBComputerToDriveMap:BigGrineleteAllComputers    Deleting all computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    334    CVBComputerToDriveMap:TongueopulateComputers    Populating computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    355    CVBComputerToDriveMap:TongueopulateComputers    Found virtual machine [DANDTOPTI5040].
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    515    CVBComputerToDriveMap::MapComputersAndDrives    Mapping computers and drives.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    927    CMainFrame::OnCreate    viBoot user interface initialized.
11/6/20 12:43:27 PM    Information     12228    viBoot.cpp    771    CVirtualImageBootApp::InitInstance    Detected Windows version 10.0.18363 (SP0)
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeManageVolumePrivilege]
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeLoadDriverPrivilege]
11/6/20 12:45:09 PM    Information     12228    MainFrame.cpp    1766    CMainFrame::OnHelpAbout    User is showing the About dialog.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    176    CConfigurationPage::RefreshAvailableSwitches    Retrieving virtual network switches via WMI.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    202    CConfigurationPage::RefreshAvailableSwitches    Retrieved virtual network switches via WMI successfully.
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    122    CConfigurationPage::OnWizardFinish    Validating virtual machine configuration
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    110    CConfigurationPage::NameCheck    Virtual machine name [viBoot - 9B1BA9B771ECE767-00-00.mrimg] is valid.
11/6/20 12:45:44 PM    Information     12228    CreationWizard.cpp    508    CCreationWizard::LaunchVirtualMachine    Launching virtual machine [viBoot - 9B1BA9B771ECE767-00-00.mrimg]
11/6/20 12:45:44 PM    Information     13436    CreateVMDlg.cpp    484    CreateVMDlg::CreateDiskDevices    Creating [1] disk devices
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    498    CreateVMDlg::CreateDiskDevices    Disabling disk auto mounting.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    520    CreateVMDlg::CreateDiskDevices    Automount is disabled.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    525    CreateVMDlg::CreateDiskDevices    Mounting drives for VM
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    552    CreateVMDlg::CreateDiskDevices    Mounting drive 1/1 from image file 1/1.

JamieW
JamieW
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BulldolphinDan - 6 November 2020 6:53 PM
Upon recently upgrading to MR v7.3.5321, I have a problem with viBoot.  After creating an image with MR, upon attempting to check it with viBoot, Windows crashes with a BSOD and the message to the effect that Windows will attempt to fix the problem.  The C does eventually reboot.  I have replicated this a few times; it happens after the image is selected, and the Hyper-V VM Settngs page appears,  and then the "Finish" button is clicked.  I also tried a complete uninstall/reinstall of MR (instead of the upgrade route) with the same result.  I have pasted the ViBoot log at the end of this message.

My guess is that the image is probably OK.  I have eight licenses, so I tried viBoot on another C (upgraded to v7.3.5321) with the new image and it worked fine.  I have been using viBoot for a very long time to check image bootability.

Thanks for your expertise!
John
===============
Logging initialized for viBoot
Date   Time        Level   TID File      Line  Function  Description
-------------------------------------------------------------------------------------------------------------
11/6/20 12:43:25 PM             12228                Logging started
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    422    InitializeEnvironment    Initializing viBoot environment.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vmms] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vds] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    261    IsServiceRunning    Starting service [vds].
11/6/20 12:43:25 PM    Information     12228    MainFrame.cpp    467    CMainFrame::Create    Creating viBoot user interface.
11/6/20 12:43:26 PM    Information     12228    MainFrame.cpp    912    CMainFrame::OnCreate    WMI select Msvm_Processor OR Msvm_ComputerSystem.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    1495    CMainFrame::OnViewRefresh    Refreshing virtual machines
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    316    CVBComputerToDriveMap:BigGrineleteAllDrives    Deleting all drives.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    444    CVBComputerToDriveMap:BigGrineleteAllComputers    Deleting all computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    334    CVBComputerToDriveMap:TongueopulateComputers    Populating computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    355    CVBComputerToDriveMap:TongueopulateComputers    Found virtual machine [DANDTOPTI5040].
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    515    CVBComputerToDriveMap::MapComputersAndDrives    Mapping computers and drives.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    927    CMainFrame::OnCreate    viBoot user interface initialized.
11/6/20 12:43:27 PM    Information     12228    viBoot.cpp    771    CVirtualImageBootApp::InitInstance    Detected Windows version 10.0.18363 (SP0)
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeManageVolumePrivilege]
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeLoadDriverPrivilege]
11/6/20 12:45:09 PM    Information     12228    MainFrame.cpp    1766    CMainFrame::OnHelpAbout    User is showing the About dialog.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    176    CConfigurationPage::RefreshAvailableSwitches    Retrieving virtual network switches via WMI.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    202    CConfigurationPage::RefreshAvailableSwitches    Retrieved virtual network switches via WMI successfully.
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    122    CConfigurationPage::OnWizardFinish    Validating virtual machine configuration
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    110    CConfigurationPage::NameCheck    Virtual machine name [viBoot - 9B1BA9B771ECE767-00-00.mrimg] is valid.
11/6/20 12:45:44 PM    Information     12228    CreationWizard.cpp    508    CCreationWizard::LaunchVirtualMachine    Launching virtual machine [viBoot - 9B1BA9B771ECE767-00-00.mrimg]
11/6/20 12:45:44 PM    Information     13436    CreateVMDlg.cpp    484    CreateVMDlg::CreateDiskDevices    Creating [1] disk devices
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    498    CreateVMDlg::CreateDiskDevices    Disabling disk auto mounting.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    520    CreateVMDlg::CreateDiskDevices    Automount is disabled.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    525    CreateVMDlg::CreateDiskDevices    Mounting drives for VM
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    552    CreateVMDlg::CreateDiskDevices    Mounting drive 1/1 from image file 1/1.

Hi @BulldolphinDan,

Please can you open a support ticket at https://helpme.macrium.com (referencing this post), so that we can try to collect a minidump?

Kind regards,

Macrium Development

BulldolphinDan
BulldolphinDan
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JamieW - 9 November 2020 8:35 AM
BulldolphinDan - 6 November 2020 6:53 PM
Upon recently upgrading to MR v7.3.5321, I have a problem with viBoot.  After creating an image with MR, upon attempting to check it with viBoot, Windows crashes with a BSOD and the message to the effect that Windows will attempt to fix the problem.  The C does eventually reboot.  I have replicated this a few times; it happens after the image is selected, and the Hyper-V VM Settngs page appears,  and then the "Finish" button is clicked.  I also tried a complete uninstall/reinstall of MR (instead of the upgrade route) with the same result.  I have pasted the ViBoot log at the end of this message.

My guess is that the image is probably OK.  I have eight licenses, so I tried viBoot on another C (upgraded to v7.3.5321) with the new image and it worked fine.  I have been using viBoot for a very long time to check image bootability.

Thanks for your expertise!
John
===============
Logging initialized for viBoot
Date   Time        Level   TID File      Line  Function  Description
-------------------------------------------------------------------------------------------------------------
11/6/20 12:43:25 PM             12228                Logging started
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    422    InitializeEnvironment    Initializing viBoot environment.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vmms] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    209    IsServiceRunning    Checking if [vds] service is running.
11/6/20 12:43:25 PM    Information     12228    viBoot.cpp    261    IsServiceRunning    Starting service [vds].
11/6/20 12:43:25 PM    Information     12228    MainFrame.cpp    467    CMainFrame::Create    Creating viBoot user interface.
11/6/20 12:43:26 PM    Information     12228    MainFrame.cpp    912    CMainFrame::OnCreate    WMI select Msvm_Processor OR Msvm_ComputerSystem.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    1495    CMainFrame::OnViewRefresh    Refreshing virtual machines
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    316    CVBComputerToDriveMap:BigGrineleteAllDrives    Deleting all drives.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    444    CVBComputerToDriveMap:BigGrineleteAllComputers    Deleting all computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    334    CVBComputerToDriveMap:TongueopulateComputers    Populating computers.
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    355    CVBComputerToDriveMap:TongueopulateComputers    Found virtual machine [DANDTOPTI5040].
11/6/20 12:43:27 PM    Information     12228    VBComputerToDriveMap.cpp    515    CVBComputerToDriveMap::MapComputersAndDrives    Mapping computers and drives.
11/6/20 12:43:27 PM    Information     12228    MainFrame.cpp    927    CMainFrame::OnCreate    viBoot user interface initialized.
11/6/20 12:43:27 PM    Information     12228    viBoot.cpp    771    CVirtualImageBootApp::InitInstance    Detected Windows version 10.0.18363 (SP0)
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeManageVolumePrivilege]
11/6/20 12:43:27 PM    Information     12228    VirtualDeploy.cpp    137    SetProcessPrivilege    Process privilege updated [SeLoadDriverPrivilege]
11/6/20 12:45:09 PM    Information     12228    MainFrame.cpp    1766    CMainFrame::OnHelpAbout    User is showing the About dialog.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    176    CConfigurationPage::RefreshAvailableSwitches    Retrieving virtual network switches via WMI.
11/6/20 12:45:13 PM    Information     12228    ConfigurationPage.cpp    202    CConfigurationPage::RefreshAvailableSwitches    Retrieved virtual network switches via WMI successfully.
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    122    CConfigurationPage::OnWizardFinish    Validating virtual machine configuration
11/6/20 12:45:44 PM    Information     12228    ConfigurationPage.cpp    110    CConfigurationPage::NameCheck    Virtual machine name [viBoot - 9B1BA9B771ECE767-00-00.mrimg] is valid.
11/6/20 12:45:44 PM    Information     12228    CreationWizard.cpp    508    CCreationWizard::LaunchVirtualMachine    Launching virtual machine [viBoot - 9B1BA9B771ECE767-00-00.mrimg]
11/6/20 12:45:44 PM    Information     13436    CreateVMDlg.cpp    484    CreateVMDlg::CreateDiskDevices    Creating [1] disk devices
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    498    CreateVMDlg::CreateDiskDevices    Disabling disk auto mounting.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    520    CreateVMDlg::CreateDiskDevices    Automount is disabled.
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    525    CreateVMDlg::CreateDiskDevices    Mounting drives for VM
11/6/20 12:45:46 PM    Information     13436    CreateVMDlg.cpp    552    CreateVMDlg::CreateDiskDevices    Mounting drive 1/1 from image file 1/1.

Hi @BulldolphinDan,

Please can you open a support ticket at https://helpme.macrium.com (referencing this post), so that we can try to collect a minidump?

Thanks and done!

Joh
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