SQL backup fails due to Image Guardian


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Dano
Dano
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Hello!

I was unable to find a forum for servers so I'm assuming this is where this should go. If not please move it to where appropriate!

On a Server 2012 R2 running Macrium Reflect Server Plus version 7.3.5283.

Repositories are on a USB drive with shares on the network. This is the same physical server but managed by a different VM which is also running the Site Manager (v7.3.5240) with Image Guardian enabled.

The Exchange server (another VM) backups run fine and the main server backups run fine. Backups on workstations also run fine.

However SQL backups on the SQL server fail (disk backup on the same VM runs fine) with the error:
ERROR: One or more errors have been encountered.
Error saving file: Macrium Image Guardian Protected Volume

The Image Guardian screen states "Only Macrium Reflect v7.1 and later products and tools are granted acess to write to .mrimg, .mrbak, .mrsql and .mrex files." however this does not seem to be the case...

I'll disable Image Guardian for now but it would be nice to be able to use it...

Thanks!

Dan

Dano
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Guess I'm unable to edit my original post...

I just realized that it did allow ONE of the database backups but that the remaining ones were blocked.

Thanks!

Dan
Nick
Nick
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Dano - 16 October 2020 6:47 PM
Guess I'm unable to edit my original post...

I just realized that it did allow ONE of the database backups but that the remaining ones were blocked.

Thanks!

Dan

Hi Dan, that's totally unexpected, could you please open a support ticket so we can delve deeper into your problem.

Dano - 16 October 2020 6:47 PM
Guess I'm unable to edit my original post...

I just realized that it did allow ONE of the database backups but that the remaining ones were blocked.

Thanks!

Dan

https://www.macrium.com/support

Kind Regards

Nick - Macrium Support

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