Can not update


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Rekees
Rekees
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Nick - 17 October 2020 9:53 PM
Rekees - 17 October 2020 8:38 PM

Browser: Firefox 81.02
When I try the URL this page is opened.



It's likely the AV/Security software is blocking ReflectBin.exe. If you're unable to resolve this the please can you open a support ticket:

https://www.macrium.com/support

I opened a support ticket but they were unable to resolve the problem.  Solution was like looking for a needle in a haystack.  Turned off Windows AV/Security but problem persisted.  As a work-around they provided a link to use the latest Reflect installer in lieu of the automatic updater.

Rekees
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11/5/2020
FWIW.... the "Unable to download update information" error message did NOT occur with the v7.3.5321 patch.
The solution is a mystery.  Perhaps Macrium Reflect Support found the needle in a haystack and it belonged to them?

GO

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