+x

 

dbminter - 26 August 2020 8:41 PM

Granted I've never used Microsoft Edge, either Legacy or Modern, to submit a support ticket and it's been a while since I've done so, so I don't remember.  But, did you just try entering your e-mail address and pressing Submit to see if you got a 2nd page where you could enter Subject lines and the like?

Yeah, I tried that and got this lovely email:

Thanks for getting in touch.

Unfortunately we no longer use this helpdesk service, please visit https://helpme.macrium.com to raise your request instead.

THIS TICKET WILL NOT BE RESPONDED TO.

Thanks,
Macrium Helpdesk Robot.

Apparently I missed the memo that this URL is no longer used for support and I should use Helpme.macrium.com instead. Would have been nice if they just redirected the old site to the new site for us and saved me the time...or at least put in big bold letters - HEY DONT USE THIS SITE...GO HERE INSTEAD...
LOL

Thanks for the response.
NK