I recommend you open a ticket to support since they are telling me that they have not seen this type of issue before that I am reporting.
Support recommended that I switch from using the MS System login in the scheduled backup job to a user account with administrator privileges. I initially performed the task, but reverted back to the MS System since Reflect default and the go forward strategy is to use the MS System account per the documentation link below.
Task Scheduler 2.0Using Reflect's software, I have tried per support's recommendation of deleting the backup definition file (Backup Definition Files tab) along with the schedule and recreate the backup definition file and schedule from scratch. The problem still exists.
Last weekend the problem reoccurred even though I previously deleted and recreated the backup definition and schedule prior to the weekend. After the erroneous weekly backup ran a day early on Saturday evening, I decided on Saturday evening to:
- Uninstall everything of Reflect (selected all four checkboxes during uninstall).
- Performed required reboot of PC.
- Download the Reflect Home + Win PE.
- Install Reflect Home edition.
- Apply my custom settings as defaults.
- Create backup definition file.
- Create schedule.
I hope this weekend the problem is resolved given that I have taken the drastic step of uninstall Reflect completely, reinstalled, setup my custom default settings, backup definition file and weekly schedule.
NOTE:
The only changes to my software on my system before this issue started occurring on the weekend of March 7th is Microsoft released two patches, KB4535996 & KB4537572, on 2/27/2020 that I applied to my system.
Since 2/27/2020, March MS patches KB4540673, KB4551762 & KB4541335 have been applied on 3/10/2020, 3/12/2020 and 3/24/2020 respectively.