Document "Browse Image" and "Browse Backup" in PDF User Guide in a little more detail.


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Harrison Scofield
Harrison Scofield
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The MR "Browse Image" or "Browse Backup" functions are extremely powerful tools for recovering from File System "internal inconsistencies" and "salvaging" the latest user data from an unbootable OS.  However, I am unaware of any documentation describing what can be done with them.  At a minimum, MR users need to know that a single file or, one or more folder, including all of their subfolders and the files they contain can be COPIED from an Image File or Backup File.  That is powerful!  But, this capability really needs to be highlighted in at least the PDF User Guide, perhaps with pointers to KnowledgeBase articles for more details.

Ideally, someone could writeup the process for using these functions to recover from such situations.  Perhaps, they already exist but are buried somewhere in the KnowledgeBase but I am just unaware of the keywords that would allow me to locate them?  Being 'more mature', I have always read manuals and am unaccustomed to grubbing around such a repository trying to locate information unknown to me.

Nick
Nick
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Hi Harrison 

Thanks for posting.

However, I am unaware of any documentation describing what can be done with them.


The relevant KB article is here:

http://knowledgebase.macrium.com/display/KNOW/Browsing+Macrium+Reflect+images+and+backups+in+Windows+Explorer

But, this capability really needs to be highlighted in at least the PDF User Guide, perhaps with pointers to KnowledgeBase articles for more details.


It is the 3rd article in the section 'Restoring and browsing' in both the KB and user manual:




And the article is directly accessible by clicking the 'Help' button in the dialog to select images to browse:




Kind Regards

Nick - Macrium Support



Harrison Scofield
Harrison Scofield
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Perhaps, you should consider the possibility that you are so familiar with MR [and Windows] functions and  terminology that you assume that statements like "By mounting image files in Windows Explorer you can browse or explore an image." is so intuitively obvious that everyone, including a retired mainframe software engineer, would understand exactly what the function did?  Until I actually "played around" with these functions, I did not realize "browse or explore" meant that you could also COPY folders & files from the [mounted] Image or Backup Files!  Just a little more information in plain English would be helpful for new users to understand exactly how a particular MR function could be used.  And, this is an extremely useful function just BECAUSE you can do such a COPY!  That was the point I was trying to make.

Stephen
Stephen
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Hi Harrison,

Thanks for your feedback I have passed it onto the documentation team.

Kind Regards

Stephen

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