Restore Image > Boots > Black Screen after OS Menu [via CBT = DAMAGED INDEX ENTRIES]


Restore Image > Boots > Black Screen after OS Menu [via CBT = DAMAGED...
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Keith Weisshar
Keith Weisshar
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JamieW, Can you please reply to ticket #130598.
Edited 21 April 2019 5:59 PM by Keith Weisshar
Keith Weisshar
Keith Weisshar
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This corruption problem occurs if the system was rebooted between a full backup and an incremental or differential backup unless I use reset CBT on reboot.  The following is a chkdsk scan of the mounted incremental image.
​​
The type of the file system is NTFS.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
Progress: 0 of 199424 done; Stage: 0%; Total: 0%; ETA: 0:09:37  Progress: 44103 of 199424 done; Stage: 22%; Total: 8%; ETA: 0:08:51 . Progress: 89625 of 199424 done; Stage: 44%; Total: 17%; ETA: 0:07:58 .. Progress: 160513 of 199424 done; Stage: 80%; Total: 29%; ETA: 0:00:04 ...Progress: 199424 of 199424 done; Stage: 100%; Total: 35%; ETA: 0:00:03                                                             199424 file records processed.                  
File verification completed.
Progress: 6389 of 6389 done; Stage: 100%; Total: 23%; ETA: 0:00:04 .                                                            6389 large file records processed.           
Progress: 0 of 0 done; Stage: 99%; Total: 23%; ETA: 0:00:04 ..                                                            0 bad file records processed.            

Stage 2: Examining file name linkage ...
Progress: 49797 of 280926 done; Stage: 17%; Total: 29%; ETA: 0:00:04 ...Progress: 150444 of 280926 done; Stage: 53%; Total: 40%; ETA: 0:00:04  Progress: 150445 of 280926 done; Stage: 53%; Total: 40%; ETA: 0:00:04 . Progress: 366 of 366 done; Stage: 100%; Total: 45%; ETA: 0:00:03 ..                                                            366 reparse records processed.            
Progress: 200607 of 280926 done; Stage: 71%; Total: 46%; ETA: 0:00:03 ...Progress: 203860 of 280926 done; Stage: 72%; Total: 50%; ETA: 0:00:03  Progress: 206862 of 280926 done; Stage: 73%; Total: 55%; ETA: 0:00:03 . Progress: 210983 of 280926 done; Stage: 75%; Total: 57%; ETA: 0:00:03 .. Progress: 215121 of 280926 done; Stage: 76%; Total: 65%; ETA: 0:00:03 ...Progress: 220819 of 280926 done; Stage: 78%; Total: 66%; ETA: 0:00:03                               Index $I30 in file 16E9A is incorrectly sorted.
Index entry UP076F~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP0CB7~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP14AB~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP16CC~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP1E42~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP2DAF~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP3884~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP38BA~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP4198~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP456E~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP52FC~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP597C~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP7B54~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP7D55~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP8247~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP8DEE~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP96CC~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UP9D42~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPA620~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPA721~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPAC79~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPB13B~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPB784~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPB8BA~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPBE04~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPC098~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UPD2FC~1.ETL in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.001.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.002.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.003.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.004.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.005.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.006.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.007.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.008.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.009.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.010.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.011.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.012.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.013.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.014.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.015.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.016.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.017.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.018.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.019.etl in index $I30 of file 16E9A is incorrect.
Index entry UpdateSessionOrchestration.020.etl in index $I30 of file 16E9A is incorrect.
Index entry updatestore51b519d5-b6f5-4333-8df6-e74d7c9aead4.xml in index $I30 of file 16E9D is incorrect.
Index entry UPDATE~1.XML in index $I30 of file 16E9D is incorrect.
Index entry S-1-5-21-1097195503-1187525460-1112689983-1001_StartupInfo2.xml in index $I30 of file 16F2F is incorrect.
Index entry S-1-5-~3.XML in index $I30 of file 16F2F is incorrect.
Index entry WmiApRpl.h in index $I30 of file 1765E is incorrect.
Progress: 223109 of 280926 done; Stage: 79%; Total: 70%; ETA: 0:00:03 . Progress: 231735 of 280926 done; Stage: 82%; Total: 74%; ETA: 0:00:03 .. Progress: 235089 of 280926 done; Stage: 83%; Total: 77%; ETA: 0:00:03 ...Progress: 237466 of 280926 done; Stage: 84%; Total: 78%; ETA: 0:00:03  Progress: 239508 of 280926 done; Stage: 85%; Total: 80%; ETA: 0:00:03 . Progress: 280926 of 280926 done; Stage: 100%; Total: 79%; ETA: 0:00:03 ..                                                            280926 index entries processed.                  
Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

Edited 21 April 2019 9:31 PM by Keith Weisshar
Keith Weisshar
Keith Weisshar
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Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)Proficient Member (347 reputation)
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After installing v7.2.4228, I deleted the old backup and created a new full backup, rebooted, created a new incremental backup and then mounted the most recent incremental backup and ran chkdsk f: and it reported no errors.  Restoring no longer renders the computer unbootable.  This is a critical update, if your still running v7.2.4156, please update immediately to v7.2.4228.
Edited 22 April 2019 6:34 AM by Keith Weisshar
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