No Option to Enter Password on Backup


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jbconnell
jbconnell
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I'm trying to backup a viBoot virtual machine but it keeps failing  with this error message: "File is encrypted and supplied password is incorrect"
The original image is password protected and I am able to enter the password to boot it in HyperV but I have no option to enter it when using the backup option in viBoot.
JamieW
JamieW
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jbconnell - 3 April 2019 11:36 PM
I'm trying to backup a viBoot virtual machine but it keeps failing  with this error message: "File is encrypted and supplied password is incorrect"
The original image is password protected and I am able to enter the password to boot it in HyperV but I have no option to enter it when using the backup option in viBoot.

Hi Jbconnell,

Thank you for your post and apologies for any inconvenience this has caused.​​​​​​​​

Please can you open a support ticket at http://www.macrium.com/support so that we request some more information.​​​​

Kind Regards,
Macrium Support​​​


Kind Regards

Jamie

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