Resolution in Rescue USB Stick buggy 640x480 in Macrium Reflect after installing new Win 10 Creators...


Resolution in Rescue USB Stick buggy 640x480 in Macrium Reflect after...
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rescue2017
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Soo, i have created a PE 4 USB Medium. I can tell you:

NVME Driver supported.

No change in resolution. Same bug.

See picture.

What should i do? 

Macrium Support Technicans / Lenovo / Microsoft please fix the problem, so that the users can use a usb rescue stick with Win PE10/PE5 in Windows 10 Creators Update and high resolution, not 640x480.

Please answer here also and bring a fix / update.
http://forum.macrium.com/uploads/images/29eab125-49cb-42e4-930f-b263.jpg
Edited 29 April 2017 4:51 PM by rescue2017
jphughan
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Do you have the latest BIOS/Firmware installed? If it still doesn't work, you could use WinPE 3.1 if you also switch your system temporarily to support Legacy booting, either by disabling UEFI or (preferably) by enabling CSM (Compatibility Support Module) or Legacy Option ROMs as it might be called, which allows both UEFI and Legacy booting. WinPE 3.1 doesn't use UEFI booting at all and should therefore have no issue, and that BIOS change would allow you to boot it. Then you would either have to switch back to UEFI mode or (optional but recommended) re-disable CSM/Legacy OROMs again to boot the restored disk. You'll definitely need to add Win7 NVMe drivers if you have an NVMe SSD though -- same for USB 3 drivers.
Edited 29 April 2017 5:10 PM by jphughan
rescue2017
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Is this a solution? Not really!
Macrium should investigate that problem!

Maybe Win10 Creators Update is the reason for that issue so please support-> fix the Problem!

Are in the Macrium Support a German speaking Technican?
jphughan
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This isn't a Macrium problem, and it has nothing to do with the Creators Update because Reflect still uses the Anniversary Update WinPE files. This issue exists because some Lenovo systems don't have full or correct support of the UEFI spec, and as Nick mentioned earlier, you would have the same issue if you booted into regular WinPE, such as by booting a regular Windows ISO. It just doesn't create a problem there because Windows Setup is actually usable at 640x480 because the interface is simpler. But there's nothing Macrium can do about this without either using Linux rather than WinPE or figuring out how to hack WinPE. The real fix would have to come from Lenovo. But since vendors are likely to continue providing Windows 7 drivers for at least a few more years, WinPE 3.1 should continue to be a usable platform for Rescue Media if Lenovo doesn't fix this for some systems.
Edited 29 April 2017 6:15 PM by jphughan
rescue2017
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Macrium Reflect is a great software company/program and so this company should investigate this problem and speak with Microsoft/Lenovo and fix the issue!!!

Macrium Reflect (in old Versions), there was a great Linux-based Rescue Medium. Is this possible to get this / work fine??
jphughan
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The Linux-based version was dropped because it represented additional engineering effort to maintain and it wasn't widely used. It was also more difficult to add drivers to a Linux-based Rescue environment for Windows users. Additionally, since this an issue of some Lenovo computers not complying with the UEFI spec, it's possible that a Linux kernel would have the same issue. I agree that Macrium is a great company, but I don't think they're large enough to get attention from Lenovo -- although I could of course be wrong. But again, this issue isn't limited to Reflect; it would apply to ANYTHING that uses WinPE in UEFI mode and that doesn't work well at 640x480 resolution. Lastly, I think this has ALREADY been fixed on newer Lenovo models, so this would be a case of getting Lenovo to spend effort fixing older systems.

In the meantime though, why don't you at least TRY WinPE 3.1 with the BIOS tweaks I mentioned since that would solve the immediate problem while you wait for a possible future real solution from Lenovo.
Edited 29 April 2017 7:10 PM by jphughan
rescue2017
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I think and i am sure, that many pc users - and so macrium customers are having thinkpad computers and so please macrium investigate the issue and fix ist with lenovo!
jphughan
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rescue2017 - 29 April 2017 9:09 PM
think and i am sure, that many pc users - and so macrium customers are having thinkpad computers and so please macrium investigate the issue and fix ist with lenovo!


Well as one of those users, can you at least check whether PE 3.1 works correctly as a temporary fix? Last time this issue was discussed here, using PE 4.0 rather than 5 or 10 resolved the issue for the user's Lenovo system. I think it's nice that you think Macrium might be able to push a company as large as Lenovo to go back and fix their older systems now, but again I think that is a completely unrealistic expectation.
Edited 29 April 2017 10:19 PM by jphughan
rescue2017
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Are you a official Macrium Reflect Technican?

I think for troubleshooting is 

1. Macrium Reflect
2. Lenovo / Microsoft

the right way, so the company should fix the issue with Resolution in Win PE.

I dont want to make experience with Win PE 3 - i have a Samsung SSD 960 PRO NVME SSD ... and so i do not will change the bios settings ....



rescue2017
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Since 2 days the users / support say, please create a Win PE 5 USB Rescue media, that works fine -> no change - Resolution 640x480
... then the say ... please create a Win PE 4 USB Rescue media, that works fine -> no change - Resolution 640x480
... and today .... please create a Win PE 3 Rescue ....


I dont want experience!  
I want a solution!



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