Scheduled backup fails; manual backup works


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stanleyman10
stanleyman10
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Hello, since upgrading to V7, my nightly scheduled SQL backup is failing. It does run successfully manually. On the other hand, a scheduled Image backup runs successfully every night. Any thoughts on why this is and how to fix it?
Thanks in advance.
-Mark
Stephen
Stephen
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Hello Mark,

We gave replied to your ticket in our helpdesk.

Kind Regards

Stephen

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jphughan
jphughan
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Try opening SQL Management Studio to verify that the Windows Administrators group (or at least the SYSTEM account) has sysadmin access to your SQL database(s).  Reflect v6 used a defined user to execute backup jobs, whereas v7 uses the SYSTEM account and only allows you to specify credentials to be used to access network locations if needed, so if you have your SQL databases locked down to grant only certain users including that v6 user access to the DBs for backup purposes, you might need to expand that.

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