Can't download update


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leknowlton
leknowlton
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When I click on the download button for the latest update, it just says Error above the progress bar.  Has anyone else experienced this?
Thank you!

Larry
Stephen
Stephen
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Hi Larry,

Thanks for posting.

Please try downloading the latest installer by entering your license key in the download manager here:

http://updates.macrium.com/reflect/v5.0/reflectdlfull.exe

Please note this is the same download manager that is used for Version 6 products but it will download the correct Version 5 installer when you provide a Version 5 license key.

Kind Regards

Stephen

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leknowlton
leknowlton
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Hi Stephen,
I should have mentioned that I am at version 6, does that make a difference?
Thank you!

Larry

Stephen (4/28/2015)
Hi Larry,

Thanks for posting.

Please try downloading the latest installer by entering your license key in the download manager here:

http://updates.macrium.com/reflect/v5.0/reflectdlfull.exe

Please note this is the same download manager that is used for Version 6 products but it will download the correct Version 5 installer when you provide a Version 5 license key.



Froggie
Froggie
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Larry, if you offer a v6 license, you should get a v6 installer...
leknowlton
leknowlton
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Thank you both!
Froggie (4/28/2015)
Larry, if you offer a v6 license, you should get a v6 installer...



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